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MSLA - Medical Records Supervisor - Cypress, CA

UnitedHealth Group

Cypress, CA
Job Code:
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Job Details

747623 MSLA Medical Records Supervisor Cypress CA

MSLA - Medical Records Supervisor - Cypress, CA (747623)

Position Description

MSLA is a Medical Corporation that provides comprehensive independent medical evaluations (IME) and other IME related services to the government and private industry. Our business philosophy incorporates both exceptional customer service and quality evaluations, both of which are the primary factors for our rapid growth since our inception in 1998. No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)

The role of the Medical Records Supervisor is to oversee a team of medical records staff, including team leaders, downloaders, sorters and/or auditors. The Medical Records Supervisor

Primary Responsibilities:

  • Direct, supervise and evaluate work activities for a team within the Medical Records department responsible for the downloading, sorting and indexing of electronic medical records
  • Implement and ensure strict adherence to the Privacy Act of 1974
  • Ensure team work assignments are processed promptly and efficiently
  • Interact with other MSLA - VA team members regarding requests for medical records
  • Analyze staff productivity, performance, and quality to ensure department meets or exceeds productivity goals
  • Report team progress and develop action plans with due dates to improve outcomes
  • Coach, mentor, and train staff and evaluate staff performance
  • Interpret, enhance and communicate work procedures and company policies to staff
  • Resolve problems and make changes to accommodate changing priorities and needs
  • Recommend improvements to process flows, processes and procedures
  • Conduct regular meetings with staff to discuss performance, engagement and address issues
  • All other duties assigned by Management

Primary Requirements:

  • Bachelor’s Degree or a combination of education / 3+ year’s work experience
  • 2+ years of directly managing and leading staff
  • 2+ years of experience working with medical and diagnostic reports
  • 2+ years of experience working with document manipulation software, such as Adobe or eCopy
  • Proficiency in Microsoft Office programs (Outlook, Word, Excel, PowerPoint, and SharePoint)
  • Familiarity with medical terminology, diagnostics and healthcare medical coding (HCPCS) system

Preferred Qualifications:

  • Federal Government Security Clearance
  • Medical Terminology Certificate
  • Experience working with government contracts
  • Experience managing remote staff
  • Ability to lead, manage, direct and motivate staff and possess the skills to delegate and supervise subordinates
  • Ability to work independently and in conjunction with team members at all levels of the organization
  • Skilled in establishing effective interpersonal relationships
  • Ability to prioritize workload under aggressive timelines while managing multiple projects and adapt to a changing business environment
  • Self-motivated, detail-oriented, organized and adaptable
  • Excellent public speaking and presentation skills
  • Excellent written and verbal communication skills
  • Ability to follow routine procedures consistently and efficiently
  • Ability to understand instructions furnished in written, oral, diagram, or schedule form
  • Ability to consistently follow through to complete objectives
  • Ability to analyze and trend operational data
  • Presents a courteous and competent demeanor
  • Acts with honor and integrity, serving as a role model for the company

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: MSLA, Medical Records Supervisor, Cypress, CA, California

Job Details

  • Contest Number747623
  • Job TitleMSLA - Medical Records Supervisor - Cypress, CA
  • Job FamilyMedical and Clinical Operations
  • Business SegmentOptumCare

Job Location Information

  • Cypress, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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