Sign In
 [New User? Sign Up]
Mobile Version

MSLA - Operations Manager - Cypress, CA

UnitedHealth Group

Cypress, CA
Job Code:
Apply on the Company Site
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

732955 MSLA Exam Operations Manager Cypess CA

MSLA - Operations Manager - Cypress, CA (732955)

Position Description

MSLA is a Medical Corporation that provides comprehensive independent medical evaluations (IME) and other IME related services to the government and private industry. Our business philosophy incorporates both exceptional customer service and quality evaluations, both of which are the primary factors for our rapid growth since our inception in 1998. No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)
The role of the Exam Operations Manager is to oversee the processing of VA cases from start to finish, while meeting MSLA’s VA contractual requirements.
Primary Responsibilities:
  • Act as liaison between MSLA and contracted VA medical centers
  • Maintain incoming Veteran referrals from the VA
  • Address MSLA provider inquiries
  • Ensure cases are completed within VA contractual deadlines
  • Ensure escalated phone calls are properly managed
  • Coordinate with MSLA VA departments to ensure all cases are completed in entirety
  • Measure staff productivity and performance
  • All other duties assigned by Management
Required Qualifications:
  • Bachelor’s Degree.
  • 2+ years of experience performing managerial duties 
Preferred Qualifications:
  • Proficient in general computer use and Microsoft Office Suite
  • Able to follow routine procedures consistently and efficiently
  • Able to lead and motivate others
  • Able to work independently, and in conjunction with team members at all levels of the organization
  • Able to understand instructions furnished in written, oral, diagram, or schedule form
  • Excellent verbal and written communication skills
  • Detail-oriented
  • Organized
  • Adaptable
  • Able to consistently follow through
  • Self-motivated
Careers with MSLA. Our focus is simple. We’re innovators at providing technology - driven, comprehensive, independent medical evaluations to government and private entities.  In addition to our core clinics located throughout California, Nevada and Hawaii, we manage an extensive nationwide network of fully credentialed physicians in all major specialties. We’ve joined Optum, part of the UnitedHealth Group family of businesses. And when you join our team, you’ll impact the lives of others by verifying the validity of claims, providing quality examinations and meeting the timelines that make a difference for our customers.  Here, you’ll join a team that makes you want to do better every day, resulting in your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords:  Exam Operations Manager, MSLA, Cypress, CA, California

Job Details

  • Contest Number732955
  • Job TitleMSLA - Operations Manager - Cypress, CA
  • Job FamilyCustomer Services
  • Business SegmentOptumCare

Job Location Information

  • Cypress, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Powered ByLogo

Featured Jobs[ View All ]

Featured Employers [ View All ]