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MSLA - Operations Manager, Diagnostic Testing - Cypress, CA

UnitedHealth Group

Cypress, CA
Job Code:
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Job Details

MSLA - Operations Manager, Diagnostic Testing - Cypress, CA(Job Number:705651)

MSLA is a Medical Corporation that provides comprehensive independent medical evaluations (IME) and other IME related services to the government and private industry. Our business philosophy incorporates both exceptional customer service and quality evaluations, both of which are the primary factors for our rapid growth since our inception in 1998. No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work. (sm) 


The Operations Manager, Diagnostic Testing will plan, administer, monitor and evaluate the scheduling and delivery of diagnostic testing to Veteran disability cases. The position will collaborate with the medical professional.

Primary Responsibilities:
  • Directs, supervises and evaluates work activities for the diagnostic testing department
  • Oversees tracking and completion of all diagnostic testing requests
  • Ensures a 24 hour turnaround time for diagnostic testing requests and follow-up on delayed reports with the diagnostic facilities
  • Collaborates with the Medical Director and medical team on all medical related matters
  • Implements and ensures strict adherence to the Privacy Act
  • Corresponds with team members of other MSLA - VA departments regarding requests for diagnostic testing
  • Ensures department meets or exceeds productivity goals
  • Prepares and analyzes weekly reports
  • Evaluates employees' performance and conformance to regulations and recommends appropriate personnel action by identifying causes and issues to resolve
  • Train or instruct employees in job duties or company policies or arrange for training to be provided with the Training Supervisor
  • Interpret and communicate policies and procedures and to staff
  • All other duties assigned by Management

Job Clinical & Medical Management
Primary Location US-CA-Cypress
Other Location 
Organization Logistics Health Inc
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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