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MSLA - Quality Assurance (QA) Analyst - Cypress and Pasadena, CA

UnitedHealth Group

Cypress, CA
Job Code:
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Job Details

MSLA - Quality Assurance (QA) Analyst - Cypress and Pasadena, CA(Job Number:723987)

Be a part of innovation at UnitedHealth Group!

When you join us as a Business Analyst, we'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. Yes, we share a mission that inspires. Yes, we need your organizational talents and business discipline to help fuel that mission. It's the opportunity to do your life's best work.(sm)

Use your sharp business skills to assist in end-to-end business process activities by creating, controlling and improving business processes. You will create process design, project implementation, diagnose process improvement opportunities, and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement using a variety of applicable tools. You won't be any ordinary Business Analyst. Your high performance approach will power innovation, impacting the lives of millions.

Primary Responsibilities
  • Work with the functional areas to generate key performance indicator (KPI) reporting to identify opportunities for improvement
  • Develop Key Performance Indicators Dashboards
  • Methodically explore the organization’s data  with an emphasis on statistical analytics
  • Participate in gathering of detailed business, functional (e.g., reporting requirements, transactions) , and non-functional requirements (e.g., performance, scalability, capacity, data integrity)
  • Filter and “clean" data by reviewing computer reports and performance indicators to locate and correct problems
  • Solve moderately complex problems and/or conducts moderately complex analyses
  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Employ predictive analytics to run scenarios that will help guide future actions
  • Seek opportunities to improve operating efficiencies and effectiveness
  • Act as resource for others
  • Maintain awareness of best practices / approaches related to the business analysis discipline (e.g., Business Analysis of Knowledge)
  • Skilled in Successfully Applying Methodology Skills (e.g., Agile Business Analysis, Six Sigma)
  • Strong Business Analysis Skills (e.g., Specification and Documentation Skills)
  • Excellent Facilitation and Elicitation Skills (Able to describe the nature of the data to be analyzed)  
  • Critical thinker who explores the relation of the data
  • Ability to Create Visual Models to summarize an understanding of how the data is related
  • Problem Solver who looks to prove (or disprove) the validity of the model
  • The BA will generate required reports and work with each functional area to produce the requested information by specific deadlines
  • Demonstrate and apply understanding of specific business capabilities, functions, processes and business cycles
  • Ability to Work with Ambiguity
  • All other duties as assigned

Job Business Process & TQM
Primary Location US-CA-Cypress
Other Location US-CA-Pasadena
Organization Logistics Health Inc
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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