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National Director of Behavioral Outpatient Utilization - Telecommute

UnitedHealth Group

Minneapolis, MN
Job Code:
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Job Details

National Director of Behavioral Outpatient Utilization - Telecommute(Job Number:708269)

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
*** This is a Monday through Friday position with day work hours. Position can either be telecommuting or working out of the Glendale, California Site
Primary Responsibilities:
  • Provides leadership and oversight to a team of 50 Care Advocates on an outpatient utilization and clinical risk management team, including 3-5 direct reports
  • Sets team direction, resolves problems and provides guidance to team
  • Improves and achieves high service quality to support retention and growth
  • Monitors and confirms that staff interactions with members and providers are efficient and effective, and likely to increase satisfaction with company programs
  • Promotes and establishes high employee engagement / satisfaction
  • Represents the team positively and effectively to internal and external groups
  • Align all team work with the company direction and achieve the company goals
  • Ensures that all workflows and staff activities are in compliance with laws and regulations
  • Ensures successful implementation of new products and membership groups
  • Meets or exceeds team and personal metrics
  • Guarantees appropriate application of interventions to / for members, utilizing best practices, improving care and reducing waste and abuse
  • Collects, analyzes, utilizes, and presents data effectively to make data-driven decisions

Job Care Advocacy
Primary Location US-MN-Minneapolis
Other Location US-IN-Indianapolis, US-GA-Atlanta, US-MN-Eden Prairie
Organization Optum Ops-Behavl Clinical Ops
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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