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National Pharmacy Director Team Lead


Collegeville, PA 19426
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Job Details


The National Pharmacy Director Team Lead will lead a team of experienced National Pharmacy Directors calling on large, national stakeholders and organized healthcare accounts such as Walgreens and CVS Health. The Team Lead will set national sales strategy, coach and develop top notch account directors, and optimize deployment across accounts and the nation. This position will also include individual account responsibilities. The role is highly dependent on superior collaboration skills and, in addition to managing direct reports, will need to influence others without direct authority to be successful.

+ Budgetary Impact: Approx. $300M in sales

+ Span of Control: Approximately 6 direct reports

+ Member of Vaccines Pharmacy Leadership Team

+ Account responsibilities (Player/Coach role)

+ Travel: Up to 50% travel, Nationally

This role reports to Senior Director, Pharmacy Vaccines Team Lead.


The Pharmacy Director Team Lead will lead, coach and develop a team of experienced National Pharmacy Directors calling on large, national pharmacy stakeholders.

+ Develop strategic plan for pharmacy channel deployment. This plan is dynamic and must be updated as the channels, and US Vaccines' approach to the channels, change over time.

+ Must understand business models for complex customers and understand the differences in how these customers interact with vaccines versus other Pfizer products and manage the interplay at customer level.

+ Understand and Influence the Customer Environment: Understand the market for long-term sustainability and develop a thorough understanding of the drivers of customer and market dynamics to prioritize, balance and focus resources to grow the business

+ Create and track metrics and key performance indicators in sales, marketing and telesales.

+ Responsible for generating and communicating customer insights to marketing teams

+ Develop, in partnership with BA&I, forecast for new channels based on insights

+ Collaborate with Public Affairs to track legislation state-by-state, which impacts customer channels and change approach as needed, based on governing laws and regulations.

+ The Team Lead position is both internally and externally facing. Customer Meetings are critical for pushing accounts to engage at higher levels within their own organization. Must engage, understand and partner with prioritized/senior customers at a C-Suite level as well as vaccination business stakeholders to better understand customer needs and to create net revenue for Pfizer over a 1-3 year time horizon

+ Create and maintain annual customer business plans. Collaborate with marketing and PCA to strengthen these plans.

+ Collaborate with and hold team accountable for collaborating with Pharmacy Area Business Managers and Regional Business Directors to set priorities for teams that share pharmacy account responsibilities.

+ Follow all Pfizer Policies, Code of Conduct, Mission, Vision and Values, and all applicable laws and government regulations. The strength of these collaborations will dictate the level of success in the channel.

+ Lead formal cross-functional and peer collaboration across US Vaccines. Share lessons learned from successes and failures.

+ Create and use business cases to make informed decisions on differential resourcing

+ Improve the feedback to HQ of both brand and customer propositions ensuring a closed loop

+ Collaborate with multiple brand teams and hold the marketing teams accountable for driving demand in new channels.

+ Partner closely with US Trade to collaboratively to own the results for vaccines with our retail customers. Partnering appropriately is critical to the success with retail pharmacy.


+ Demonstrated success in a senior commercial, marketing and/or sales role, including experience in sales/account management, marketing, strategy, operations and HQ functional roles.

+ Demonstrated success in an entrepreneurial role and in building new businesses, organizational competencies, and/or subsidiaries of large healthcare organizations

+ Five to ten years pharmaceutical, Biotech or medical marketing/sales experience with at least five years in a promoted position with demonstrated leadership experience.

+ Experience managing a team of diverse colleagues in multi-disciplinary positions.

+ Experience managing a function, marketing and/or sales, with a large budget

+ Demonstrates One Pfizer approach by operating above-brand or cross-function/BU on policy and strategic issues

+ Demonstrates Executive Presence necessary to conduct presentations to senior leadership

+ Demonstrates strong Business and Financial Acumen: Is able to identify significant new revenue opportunities; understands how to interpret performance data to prioritize resources and develop plans. Gathers and evaluates information making timely business decisions based on trade-offs

+ Strategic Thinking: Aligns Pfizer needs and Customer goals, understands healthcare industry and local market trends and accordingly develops appropriate plans for customers and influencers

+ Marketing Acumen: Understand and leverage demand drivers within customers and markets

+ Collaboration & Cross-Functional Teamwork: Builds and maintains strong relationships of trust; able to influence without authority to set joint goals and share lessons learned

+ Communication: Effective listening and communication skills - thinks and communicates with the audience's needs first

+ Change Management Leadership: Adapts positively to new challenges/ ambiguity, stays focused on performance and coaches others to react to change positively

+ Account Management: Able to understand, influence and adapt to changing local healthcare, key customers and stakeholder needs; astute networker who assesses the portfolio of accounts and prioritizes limited resources in order to create the largest net revenue generating impact for Pfizer

+ BA/BS Degree required. MBA or advanced degree in a related field preferred.

+ Preference given to candidates with experience in pharmacy channel

+ Preference given to candidates with vaccines experience

+ Significant travel across the country and to Collegeville HQ, up to 50%, is necessary

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**Additional Offer Details:**

+ **Last Date to Apply for Job: November 26, 2017**

+ **Eligible for Employee Referral Bonus: Yes**

+ **Additional Location Information: Remote**

+ **If selected as a finalist, you would be expected to interview Jan 3rd-5th which may require travel to a centralized location.**

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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