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NetOps Specialist Junior Camp Lejeune (Government)

AT&T


Location:
Wilmington, NC
Date:
06/22/2017
2017-06-222017-07-22
Job Code:
att4-4799666
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Job Details

Company AT&T

Job Title NetOps Specialist Junior Camp Lejeune (Government)

Jobid att4-4799666

Location: Wilmington, NC, 28407, USA

Description High school Diploma or General Equivalency Diploma (GED)



Under general supervision, monitor the infrastructure and network, responding appropriately to alerts and events.



+ Respond to incidents from triage through resolution, including escalations, where appropriate.

+ Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.

+ Provide root cause analysis documentation in accordance with Government procedures.

+ Provide data center support where appropriate.

+ Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.

+ Provide incident notification to Government representatives.



Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays. 2-4 years of experience required.



Possess at least two or more of the following: Computing Technology Industry Association (CompTIA) A+, Network+, Microsoft Technology Associate (MTA) certification. Certified in accordance with DODD 8570.1 Information Assurance Technician I, II or III, as required by the environment.



Required Clearance: Secret



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



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