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NetOps Specialist Mid (Government)


New Orleans, LA
Job Code:
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Job Details

Company AT&T

Job Title NetOps Specialist Mid (Government)

Jobid att4-7409793

Location: New Orleans, LA, 70181, USA

Description AT&T NetOps Specialist Mid works under general supervision and is responsible for the following:

+ Monitor the infrastructure and network, responding appropriately to alerts and events.

+ Respond to incidents from triage through resolution, including escalations, where appropriate.

+ Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.

+ Provide root cause analysis documentation in accordance with Government procedures.

+ Provide data center support where appropriate.

+ Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.

+ Provide incident notification to Government representatives.

Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays.

5 or more years of relevant experience

Flexibility to work in 24/7 environment

Must be able to work second/third shifts, weekends, and holidays as needed

Certified in accordance with DODD 8570.1 / possess at least two active certifications of the following:

Computing Technology Industry Association (CompTIA) Security+ CE and CCNA.


Active Secret Clearance

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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