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NetOps Specialist Senior - NOC (Government)


Honolulu, HI
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Job Details

Company AT&T

Job Title NetOps Specialist Senior - NOC (Government)

Jobid att4-6797440

Location: Honolulu, HI, 96823, USA

Description AT&T Senior NetOps Specialist works in a 24/7 rotational shift position. Roles and responsibilities of the Senior NetOps Specialist include but is not limited to the following:

+ Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events.

+ Oversee incident resolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.

+ Review root cause analysis documentation to address performance management and incident correlation issues.

+ Provide data center support where appropriate.

+ Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.

+ Provide incident notification to Government representatives.

+ Work in 24/7 environment with the ability to work second/third shifts, weekends, and holidays.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Required skills, experience and education:

+ 10+ years of experience

+ IAT 3: CISA, GCIH, GCED, CISSP (or Associate) CASP

+ Able to work in 24/7 environment and must be able to work second/third shifts, weekends, and holidays.

+ Possess at least two of the following: CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), or a Microsoft Certified Technology Specialist (MCTS) certification.

+ Certified in accordance with DODD 8570.1 Information Assurance Technician III.

+ High school Diploma or General Equivalency Diploma (GED)

Required Clearance: Secret

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