Network Consulting Engineer (1208842)

  • Location:
    RTP, North Carolina, US
  • Area of Interest
    Engineer - Network
  • Job Type
  • Technology Interest
  • Job Id

*****This position requires a US Citizen who is cleared (pref) or clear-able and local to RTP, NC as they will be required to sit on site*****

Who We Are

Global Delivery Centers (GDC) provides flexible and innovative ways to help meet customer needs while improving profitability for Advanced Services (AS) delivery teams. GDC’s highly technical global resources support customer engagements in all theaters acting as a seamless delivery partner to AS practice and theater teams.

Who You'll Work With

GDCs are located in strategic regions around the globe - Bangalore, Dalian, Mexico City, Krakow and Raleigh (RTP) - enabling a more consistent and relevant customer experience across barriers of time zone, language and local laws. They are looking for high skilled engineers to work across all cisco architectures like Borderless networks, Collaboration, Datacenter/ Virtualization, Mobility, Video, NGN & OSS

What You'll Do

  • The Network Consulting Engineer (NCE) will be responsible for delivering Cisco Advanced Services in the area of Voice, Video and Collaboration. Services would include design, installation, day 2 dedicated services, within a large enterprise services agreement. The NCE will interact with Cisco's customers on a frequent basis working within an extended multi-functional team including project manager; account team members (Product and Services Sales; Systems and Consulting Systems Engineers). Creation of customer deliverable documentation including High Level Designs, Low Level Designs and test plans for the entire Collaboration portfolio
  • Leading Design workshops: NCE will delivery design workshops and consultancy services to customer. Experience in implementing a UC/UCCE network, given a design document and customer requirements
  • Flexibility in working hours as some migrations will require weekend and after hours work. Ready to work in a dynamic environment to help Cisco build and deliver new solutions and take on cross architecture customer engineering projects.
  • Ability to grasp complex design concepts quickly and be able to provide the right solutions to the clients
  • Ability to solve implementation problems during migrations. Assists customer with deployment of related tools that support a customer and related Network Management Systems

Who You Are

  • Requires BS/BE/BTech degree or equivalent 5-10 yearsof related experience in IT industry. CCNP Voice skill level required.
  • 5+ years of experience in Cisco Voice technologies – Call Manager (CUCM) , Contact Center Enterprise (CME / CUE), Unity Connection, Unified Presence, SME, IOS GW & GK configurations
  • IP Telephony protocols like SIP, H323, MGCP, RTP, RTCP, VXML, and different Codecs.
  • Knowledge in the following areas: Call Control, Multimedia Contact Centers, Call Scripts, and IVR Scripts.
  • Deep understanding of Enterprise Network/Data Center Solutions, IP networking, Switching and routing
  • Planning and design experience include working directly with the customer, account teams and business units to build Customer Requirements Documents (CRDs) and high level designs (HLDs). Demonstrated experience working with minimal direct supervision

Desired Skills

  • CCIE Voice or Collaboration desired.
  • Deep expertise in two or more technology domains (Unified communication, data center, applications/ middleware. Fluency in network technologies
  • Fluency in soundness disciplines (availability, security, etc.) and operational disciplines (systems management, change management, etc.)
  • Consistent track record in an industry or horizontal solution area.
  • Ability to solve problems with innovative ideas. Assume complete ownership with regards to the engagement with client and partners

Why Cisco

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are forming teams that are growing our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Envision crafting unprecedented disruption. Your groundbreaking ideas will alter everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.

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