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Network Controller/Operator Lead(Government)


Ogden, UT
Job Code:
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Job Details

Company AT&T

Job Title Network Controller/Operator Lead(Government)

Jobid att4-7164546

Location: Ogden, UT, 84415, USA

Description The Network Operator Controller is a member of the Network Operations
Center team (on the DISA GSM-O program). This team supports network
operations and maintenance activities within DISA.

Candidate will perform the following duties:

+ Responsiblefor the monitoring, operating, managing, troubleshooting, and restoringto service any of the components comprising the DISN and its services

+ Servicesand Network Technologies include: Data/voice communications equipment,multiplexers (such as modems, circuit switching units, data switchingunits, secure telephone switches, Call Managers, Voice switches, VTCequipment and PBX’s), data terminal equipment, (such as front-endprocessors, Juniper/Cisco Routers, etc..) transmission media, (Such ascoaxial and twisted pair cables, satellite, microwave, and fiber opticsboth vendor-provided and government owned) security devices 9KG-175A/D,KG-250, KG-340, SafeNet NSA Type I and Type III encryptors) and anyother devices in the DODIN.

+ Performs pro-active monitoring ofnetwork element alarms and alerts to identify those components/elementsthat may lead to or already are causing network degradation or failure

+ Operation of Network Management System(s) and associated assets on a continuous (rotating shifts) basis

+ Performsfault isolation and diagnostic/assessment functions to includedetermination and execution of corrective action(s) on a real-timebasis.

+ Interfaces with functional users as well as remote operations centers in both routine and reactive monitoring situations.

+ Maintains logs and records associated with reported problems or situations

+ Executes all reporting functions and data input associated with network management

+ Monitors security posture of network(s); reports suspected violations to designated authority.

+ Coordinateswith configuration management and implementation entities to ensureoptimum dissemination of information and network efficiency.

+ Performs operator level maintenance on all components/assets associated with network management systems

Additional Duties:

+ Providesfunctional guidance, supervision, technical support, training andquality assurance/quality control to Associate personnel.

+ Support a performance-based environment with pre-determined Acceptable Levels of Performance (ALPs)

+ Support the development, documentation, and tracking of metrics relevant to the ALPs

+ Interface with government counterparts and leadership

Master’s degree from an accredited college in a related discipline,
with three (3) years of professional experience; or Bachelor’s degree
from an accredited college in a related discipline, with five (5) years
of professional experience; or ten (10) years professional experience in
Networking, with at least four (4) years specializing in routing,
switching, voice, video, transport, and security within enterprise

+ DoD 8570 Compliant for IAT Level II: Possess a CASP,CCNA-Security, CISSP, CSA+, GICSP, GSEC, Security+ CE, or SSCPcertification

+ DoD 8570 Compliant for CSSP Analyst within 180 days ofemployment: Possess a CEH, CFR, CSA+, GCIA, GCIH, GISCP, or SCYBERcertification

+ In-depth understanding of networking concepts

+ Strongcommunication skills, both written and verbal

Desired Experience,
Education, and Certifications:

+ Cisco/Juniper routing, switching,collaboration, security and service provider experience

+ TransportTechnologies experience

+ Department of Defense experience

+ Knowledgeof following TTP/SOP/Work Instructions to meet service deliverydirectives

+ Knowledge of Service Level Agreements (SLA) and AcceptableLevels of Performance (ALP)

+ Knowledge of Remedy ticketing system,documentation, and reporting procedures

+ Ability to provide detailedverbal and written communication to contractor and government leadershipas requested


+ Cisco ONS/MSPP, Sycamore,Ciena experience and/or related training and experience

Required Clearance: Active SECRET

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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