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Network Engineer

AT&T


Location:
Usa-shi
Date:
03/27/2017
Job Code:
att4-2840309
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Job Details

Company AT&T

Job Title Network Engineer

Jobid att4-2840309

Location: USA

Description Working hours: EMEA time zone with occasional US shift (1 week once in 2 months)

+ engineers are expected to be flexible and to support customers in different time zones (irregular events in the evenings/weekends)



**Roles and Responsibilities:**

- end to end responsibility for customer’s Service Request per Change Management Process, including project management tasks (liaising with 3rd parties, scheduling, execution of planned change request), customer single point of contact for assigned project

- technical validation and preparation of the change request (configuration script), execution of the change during scheduled window, testing & troubleshooting, root cause analysis, producing technical documentation

- project administration & data processing in internal tooling (multiple applications, dBs, tools)



**Key Competencies and Skills:**

- IP and data routing technology and policies, network design

- knowledge of network protocols: BGP, OSPF, RIP, EIGRP, MPLS, VRRP, HSRP, GLBP, etc.

- security, NAT configuration, proxy server and firewalls

- WAN technologies: Ethernet, Frame Relay, PPP, POS, ATM, DSL, ISDN, etc.

- QoS, Multicast, VoIP, PVC/VRF-lite

- Hardware: Cisco routers, switches, CSU/DSU, modems



**Education and Qualifications:**

- university degree in technical field (Telecom/Networking) an advantage

- strong English communication skills - both written & verbal (advanced level)

- 2+ years of experience or adequate knowledge with Cisco configuration or network technical support 3rd level

- project & change management experience is a plus

- required CCNA, CCNP (routing & switching) is an advantage

- customer handling & analytical skills

- ability to work under pressure & flexibility



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