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Network Technician - Mobility Service Operations


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Job Details

Company AT&T

Job Title Network Technician - Mobility Service Operations

Jobid att4-3766012

Location: Brno, CZE

Description Network Technician tracking the Mobility Core network in National Data Centers. Brno team is responsible for assistance during Maintenance Window, where Tier 2 team are performing changes in the network. Tracking all work by using a ticketing system and an alarming tool gives employee a view of current issues in the network.

**Roles and Responsibilities:**

• Responsible for Monitoring, Analysis, and Resolution of faults occurring on Network Elements that are managed by the Mobility Service Ops organization. The supported elements include: GGSNs, SGWs, PGWs, Routers, Switches, VPN Concentrators, Load Balancers, Terminal • Performs fault isolation, validation, and some repair for supported network nodes, escalating and tracking advanced issues for platform teams

• Responsible for the rapid assessment of both the nature and severity of customer problems to evaluate appropriate response, engages various support organizations to provide that response

• Assists and supports the engaged support organizations to reduce duration and severity of customer impact and/or loss of redundancy

**Key Competencies and Skills:**

Technical knowledge of IP-based networks, systems and applications to include at least one or more of the following: IP Routing, Routing Protocols, 3G Microcell, Mobile Data (GPRS, UMTS, and/or LTE), Data Applications (SMS + MMS).

**Education and Qualifications:**

Degree in Telecommunication or equivalent network experience

Candidate must have strong communication and troubleshooting skills

CCNA preferred – if you have it – that is great! If not - you can obtain it here

**Additional Information:**

Provides basic troubleshooting of the most complex network problems. Identification of root cause, work-around, pre-tests + post-checks.

• May review/interpret technical documentation and vendor specs for inclusion/adaptation into database templates.

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