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NextGen EHR / EPM Implementation Specialist - Irvine, CA or San Diego (Vista), CA

UnitedHealth Group

Irvine, CA
Job Code:
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Job Details

NextGen EHR / EPM Implementation Specialist - Irvine, CA or San Diego (Vista), CA(Job Number:730127)

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)


The NextGen Implementation Specialist is responsible for implementation, configuration, training, and re-engineering of practice operations to support the successful adoption of an electronic practice management and electronic medical records software. In partnership with team members and in line with the project plan, the EMR Implementation Specialist will interact directly with the physicians and physicians’ office staff to design, configure, test, train, implement and support the use of the EHR software.


Primary Responsibilities:

  • Participate as a key member of the core implementation team charged with successfully implementing and supporting an EMR system by becoming a Next Gen Certified Professional and subject matter expert in the functionality of the electronic medical records and electronic practice management systems
  • Serve as main point of contact and application subject matter expert for the Physician offices during the implementation process and post implementation process; on site go-live support and post implementation phase, including optimization
  • Analyze and document the requirements of a physician’s office and clinical workflow as they pertain to the implementation of electronic practice management and electronic medical records software
  • Prepare recommendation sand/or alternatives that address existing and potential areas of improvements in physician office operations
  • Redesign existing workflows to leverage the NextGen application and document, review and train future state workflows
  • Design and configure the electronic practice management and electronic medical records software in the most efficient manner to support the physicians’ office requirements and future state workflows
  • Create, utilize and implement customized training curriculum to train and instruct the physician’s office staff on the use the features of the electronic practice management and electronic medical records software effectively
  • Document implementation decisions and configuration approach
  • Directly and remotely support the physicians and physician office staff in the use of the software
  • Participate in the planning, design, development and deployment of new application modules and enhancements to existing applications
  • Perform in-depth tests, including unit and integration testing
  • Utilize the call tracking software provided to adequately document issues
  • Correctly status and prioritize issues
  • Resolve issues directly and remotely utilizing training and provided documentation
  • Follow established escalation and notification procedures
  • Provide regular status updates to Project Manager for all assigned tasks

Job Technology Support
Primary Location US-CA-Irvine
Other Location US-CA-VISTA
Organization Monarch
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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