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NICU Social Worker - Telecommute

UnitedHealth Group

Chicago, IL
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Job Details

748961 Social Worker Telecommute

NICU Social Worker - Telecommute (748961)

Position Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)  


Social workers are responsible for providing social work services to patients and families.  They function as a member of the departmental team which includes educating the patient, family and members of the healthcare team regarding benefits, community resources, referrals for counseling and other pertinent information.  Social workers are also responsible for triaging referrals and collaborating on cases with other members of the healthcare delivery team.  In addition, social workers must be able to assist the patient in a sensitive and supportive manner, while acting as an advocate on behalf of the patient. 


You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:

  • Communicate directly with families of babies currently admitted or recently discharges from the NICU, physicians and community / governmental agencies
  • Collaborate with NICU nurses regarding barriers or challenges families are confronting and assist with solution
  • Through direct telephonic assessment, assist family members to continue to function with their babies illness impacts their physical health, mental status and social role
  • Assist families in ing for Social Security Disability Benefits
  • Asses for social, economic and emotional factor
  • Assist members and families in discharge planning where necessary
  • Develop working knowledge of resources readily available to interdisciplinary team and families
  • Promote effective utilization and monitoring of community resources and assist in optimization of available benefits including referrals to outside vendor
  • Providing education on community, Federal and State resources

This is a Monday - Friday position working traditional business hours as a telecommuter.

Required Qualifications:

  • Masters in Social Work (MSW) with active and unrestricted social work license in the state of residence
  • 2+ years of clinical experience in a neonatal or NICU setting
  • Very strong oral and written communication skills for a variety of audiences (families of babies in NICU, providers, community resource)
  • Knowledge of pertinent websites, community resources, and other ways to provide assistance to consumers
  • Proficient Computer skills in Microsoft Office such as Word, Outlook and Internet

Preferred Qualifications:

  • Recent experience in discharge planning
  • Certified Case Manager (CCM)
  • Experience in Managed Care / Insurance (MCO)
  • Knowledge and experience with Medicaid programs and regulations

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: social worker, MSW, LCSW, LSW, NICU, neonatal, Medicaid, commercial, discharge planning, case manager, CCM, managed care, work from home, telecommute

Job Details

  • Contest Number748961
  • Job TitleNICU Social Worker - Telecommute
  • Job FamilyMedical and Clinical Operations
  • Business SegmentOptum Operations

Job Location Information

  • Chicago, IL
    United States
    North America
  • Other LocationsSt. Louis, MO
    Louisville, KY
    Cleveland, OH
    Philadelphia, PA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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