Sign In
 [New User? Sign Up]
Mobile Version

O2C Analyst

Pfizer


Location:
San Jose, CA 95116
Date:
01/30/2018
2018-01-302018-03-02
Pfizer
Apply on the Company Site
  •  
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

**Role Description**



Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with



beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in



2007, Latin America in 2013, and Eastern Europe in 2014. In 2016, GFS welcomed Cairo into



its network, providing financial shared Services support to the AfME region. GFS Shared



Services has a workforce of more than 900 Pfizer colleagues, in addition to a successful



partnership with a Business Process Outsourcing (BPO) partner, Genpact, in three locations



globally.



The GFS Shared Services Center (SSC) for the Latin America Region (LAR) is a high



performing team responsible for the timely delivery of standardized financial processes on behalf



of Pfizer. The organization performs certain Record-to-Report, Invoice-to-Pay, Travel &



Entertainment, Credit-to-Cash and other related activities from a regionally centralized locations



in San Jose, Costa Rica.



The Chargeback Analyst will process chargeback claims for wholesalers in the US and Puerto



Rico and resolve exceptions related to contracts, products and membership timely and



accurately. The Chargeback Analyst will regularly interface with internal and external



customers including, but not limited to GFS Americas, Wholesalers, Contract teams, Business



Technology and A/R and Collections. The Chargeback Analyst will identify data and systems



issues related to wholesaler chargeback submissions timely, and work to eliminate recurring



issues and rework. The Analyst will also answer inquiries in shared mailboxes and provide audit



support to US colleagues.



This is a great opportunity to join a high performing and dynamic organization with



opportunities to grow and develop. The role requires flexibility; both in terms of working hours,



given that there will be peak periods each quarter; as well as working collaboratively in a highly



team based environment.



**Responsibilities**



Responsible for the timely and efficient payment of chargeback claims to business trade



customers (wholesalers) for Pfizer's worldwide businesses.



Research chargeback claims submitted from wholesalers and/or distributors and dispute if



necessary by comparing debit memos received to the information provided in Pfizer's contracts.



Collaborate regularly within the department with colleagues to review processes, metrics,



industry updates and issues pertaining to chargebacks and membership.



Manage Chargeback and Membership Work in Process (WIP) lines



Manage shared Chargeback and Membership mailboxes



Provide audit research and support for Chargebacks and Memberships



Provide project research for Chargebacks and Memberships



Participate in GFS Americas order-to-cash initiatives as needed.



Interface regularly with the business units supported.



**Qualifications**



Bachelor's degree from accredited institution required, preferably in Business or Finance



0-2 years of experience required, ideally in a Finance or data processing related position



English language skills required. Candidates will be evaluated for oral and written fluency.



Pharmaceutical industry or contracts experience preferred



Attention to detail, problem solver and strong analytical skills



Excellent time management and an ability to manage large volumes of work



Strong communication skills and a team player



Be able to work independently in a team environment



Proficiency with MS Excel and other computer applications



ERP experience preferred



Must maintain a high degree of accuracy, attention to detail



Must be able to organize and process a high volume of transactions







Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Apply on the Company Site
Powered ByLogo

Featured Jobs[ View All ]

Featured Employers [ View All ]