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O2C Analyst with Spanish


Praha, TX 78941
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Job Details

O2C Analyst will be responsible for Spanish Collection Activities.

**At this position you will handle the following responsibilities:**

* Manage collection activities for Spanish market

* Resolve customer queries via phone and email

* Manage inbound and outbound calls

* Follow up timely on overdue payments

* Manage unapplied cash and request remittance advice where necessary

* Prepare and dispatch dunning letters/customer statements

* Ensure compliance and controls are adhered to and captured for Audit review

* Maintain and develop relationships with relevant markets and all major customers within those markets as appropriate

* Identify opportunities for continuous process improvement and innovative solutions and communicate these to the Team-Leader

**In reward Pfizer offers to you:**

You will receive the benefit of working for a stable and very well established international corporation with a sonorous name and highly established organizational culture. You will become an important part of our international, friendly and dynamic team. We can offer a competitive salary and a scale of benefits, including cafeteria program, travel allowance, meal vouchers, and recognition awards.

**What you need to succeed?**

* **Spanish** language on a very good level is a must (communication with clients)

* Communicative level of English (internal communication)

* Bachelor's degree preferably in Accounting / Finance / Business administration or relevant

* At least 1 year of experience in Customer Service, Collections or Finance

* Very good communication skills, flexibility and adaptability to dynamic environment

* Ability to work with MS Excel, Word, experience with SAP will be an asset

**What to do now?**

If you are interested in this position, please apply through the system and attach all documents in English.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Apply on the Company Site
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