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Office Clerk

Cox Automotive

Edmonton, AB
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: Office Clerk
JobID: 1717990
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time


This position provides general auction customer service, clerical assistance, compiles and maintains records of business transactions and office activities, and handles basic data entry. 

Job Responsibilities: 

  • Perform sale day administration functions including front counter, collecting & posting payments, issuing bidder badges, updating dealer information, matching ownerships with invoices and cheques, customer service, data entry, filing, etc. 
  • Support and/or “own” responsibilities for select commercial accounts.  Support various auction administrative functions, such as vehicle liens process, entering car-proofs, maintain titles, etc. 
  • Cross train into Block Clerk role, and support the block clerk function as needed. 
  • Provide quality customer service through a very of communication methods (ie. In person, on the phone, through email, etc). Answer questions and provide support. 
  • Perform basic data entry  Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.   
  • Copy data and compile records and reports.  Sort and file documents.   Operate office equipment, such as copier, fax machine, scanner, postage machine, etc. 
  • Answer phones, convey messages, and run errands.  Greet and assist customers. 
  • Prepare outgoing mail for the auction with sufficient postage and ensure daily mail is posted. 
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence. 
  • Cash handling and balancing. May coordinate with the collection department regarding a variety of functions, including A/R administration, “cash status” concerns, etc. 
  • May be required to work overtime (more than 40 hours per week) as business needs dictate. 
  • Perform other duties as assigned by management. 
  • Provide additional support, as needed, by: 

    • Processing new dealer applications by obtaining the appropriate registration documents according to Auction policy, such as dealer license, registration and insurance, bank reference, etc 
    • Maintain appropriate dealer files, updating items as needed. This includes the Auction Access and AS400 systems.  
    • Verify validity and status of dealer insurance records, as well as business address and phone numbers. Familiarize new dealers with appropriate Auction policies. 


Required Experience

  • 1-3 years of previous clerical or administrative experience 
  • 1-3 years of previous customer service experience 

Qualifications: 

  • High School Diploma or equivalent required. 
  • Valid Driver’s License and safe driving record required. 
  • Good communication and organizational skills required with strong attention to details. 
  • Basic computer software skills required. 
  • Commitment to providing excellent customer service required. 
  • Must be able to use a computer and other office equipment (i.e., copier, fax machine, etc.). 
  • Ability to sit or stand for prolonged periods of time. 
  • Ability to perform repetitive data entry tasks; manual dexterity. 
  • Vision abilities required include close, distance and depth perception.   

Work Environment: Office environment. Exposure on auction day to loud noise.

About Cox Automotive


Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: CA-AB-Edmonton-12866 153 St

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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