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Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - OFFICE COORDINATOR - (10960)

Job Details


Facility Name
FRN San Francisco
SAN FRANCISCO, CA 94133 US (Primary)
Career Area
Support & Entry Level
Behavioral Health Support Staff
Job Description

Foundations Recovery Network (FRN) is the premier provider of integrated treatment for co-occurring addiction and mental health concerns, offering residential and outpatient services nationwide. At each facility, we focus on patient-centered care and an individualized approach, upholding a high standard of innovative treatment and compassionate attention to each patient’s needs. We are committed to providing and promoting evidence-based treatment for individuals with co-occurring disorders through clinical services, education, and research. Our purpose is to create lifetime relationships for long-term recovery. Everything we do is designed to support recovery in a comprehensive way, addressing the needs of the whole person—physically, emotionally, mentally, and spiritually. We provide the foundation; you build the life.

Foundations San Francisco is located in the heart of the Embarcadero district that overlooks the stunning views of the water and Golder gate Bridge. Our treatment philosophy is simple: specialized, cutting-edge care, recovery plans tailored to the individual, a supreme healing environment, and a program that addresses both substance use and co-occurring mental health conditions. In a compassionate, dedicated, and multidisciplinary approach, we treat the whole person.

FRN SF is currently seeking a Business Office Coordinator, to be responsible for greeting clients and guests with a warm welcome; answering phones with bright, positive energy; and artfully managing the logistics of scheduling appointments.  It is important to be computer literate and have experience simple office tasks such as invoicing. The Business Office Coordinator plays a valuable role in ensuring that all security measures are maintained for medical records, confirming that data access is limited and safeguarded from potential loss, destruction, or disclosure.  In this position you will work closely with the Director of Outpatient Services ensuring that the office runs smoothly and efficiently.  We do life-changing work at Foundations Recovery Network, but that good work cannot happen without the support of a smoothly running office.

Do you enjoy working with a variety of personalities in a compassionate and healing environment?  Are you are an excellent multi-tasker, ready to take on any project or challenge you are given?   Do you have the desire to be part of a team of experts who support clients in their recovery journey?  If so, then this could be the opportunity you’ve been searching for!  This position will be located at Foundations Recovery Network’s facility, in San Francisco, California.


Job Requirements

Essential Duties and Responsibilities

  • Cordially greets clients and guests as they enter the building
  • Provides direction for guests and clients
  • Answers telephones, prioritizes, and directs calls in a courteous and helpful manner
  • Tracks invoices for Corporate Finance Department
  • Maintains checking ledger and Visa expenses
  • Assists with billing and insurance form processing
  • Routes all incoming/outgoing mail
  • Maintains inventory and ordering of office supplies
  • Monitors and maintains adequate copies of office and facilities forms
  • Responsible for accurate filing
  • Oversees Holistic Department schedule
  • Responsible for tracking daily attendance 
  • Copies charts for outside agencies
  • Observes all confidentiality regulations
  • Self-directed to provide support to colleagues as workflow allows
  • Works with maintenance staff to ensure general facility upkeep
  • Provides administrative assistance to management team when necessary
  • Pulls records as requested by treatment team
  • Participates in community education programs through administrative support
  • All other duties as required or assigned

Knowledge, Skills, and Abilities

  • Represents Foundations in a manner, which conveys a professional, courteous, caring, and cooperative attitude
  • Understands need for and maintains appropriate confidentiality at all times when interacting with clients, residents, families, visitors, referral sources, and all other contacts
  • Is knowledgeable of Clients’ Right’s and treats all clients/families with dignity and respect in a consistent, caring manner
  • Exhibits excellent customer relations skills, as evidenced by supportive and constructive communication with all contacts, including co-workers, clients, visitors, families, and referral sources
  • Demonstrates professional behavior and interpersonal skills reflective of Foundations mission statement and philosophy
  • Excellent written and verbal communication skills required
  • Analyzes complex situations and develops sound and effective solutions; seeks out assistance when warranted
  • Proficient in Microsoft Office with strong MS Word and Excel skills; can type 50 words per minute
  • Excellent organizational skills, with ability to multi-task and prioritize workload
  • Friendly and outgoing personality with excellent people skills
  • Ability to work autonomously or as part of a team when needed
  • Must comply with drug-free workplace guidelines 


  • High school diploma or GED required; Bachelor’s preferred
  • Minimum 2 years’ related experience
  • If inrecovery, must have a minimum of 4 year’s abstinence


If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background and experience with us by applying online.  FRN offers competitive compensation, commensurate with experience, and benefits programs including medical, dental, life insurance, and 401K.

FRN is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at FRN via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of FRN.  No fee will be paid in the event the candidate is hired by FRN as a result of the referral or through other means.



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