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Online Product Manager - Search

Home Depot


Location:
Atlanta, GA
Date:
12/13/2017
2017-12-132018-01-11
Job Code:
112754
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Job Details

Online Product Manager - Search (ATL) - Atlanta GA 30308 Skip Navigation
Job Details

Online Product Manager - Search (112754)

GA - Atlanta

  • Date Posted: Dec 5, 2017
  • Company: The Home Depot
  • Travel: 0-10%
  • Functional Area: E-Commerce
  • Position Type: Full-Time
  • Relocation Provided: Yes




Position Description:
Position Purpose:

At HomeDepot.com, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200+ store locations and a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it’s like to be a part of our HomeDepot.com team. Who knows? Your next big idea may just change the future of retail!

We are looking for an innovative, results-oriented, customer-centric and seasoned Product Manager to join our Search team to help define, drive and monitor the business on all aspects of demand, customer experience, and conversion. This Search Product Manager should be passionate about the customer and the E-commerce industry and have proven results leading a team of product mangers in a fast-paced environment. The successful candidate will evaluate and drive improvements in the overall look, feel, and navigation of customer-facing site aspects, as well as back-end API and data structures for their product areas on Homedepot.com.

 

The Search Product Manager will define innovative customer experiences, coordinating with engineering and data science teams to ensure requirements are implemented effectively, and partnering as needed with internal and external business teams to guarantee successful protoyping and product implementations.

Major Tasks, Responsibilities, and Key Accountabilities:
  • Gain a thorough understanding of customer needs, both existing and potential, and use that knowledge to help deliver site features that provide Home Depot customers with an unparalleled shopping experience.
  • Forecast, monitor, analyze and report on the product line.
  • Conduct financial analysis and assist in the creation of business plans for new opportunities.
  • Create business requirements and drive improvements to customer-facing site features, back end systems, and new business models.
  • Apply a thorough understanding of the E-commerce industry, its seasonality and global business trends/events, and continually monitor competitor/industry developments.
  • Drive projects and promotions with site merchandising, web development, and design teams.
  • Identify and assess value of technology licensing with new vendors to deliver on innovative customer experience features.
Nature & Scope:
  • Position reports to Sr. Director, Product Management
  • No Direct reports

Environment:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

  • Typically requires overnight travel less than 10% of the time.


ESSENTIAL SKILLS:
Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Education Required:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:
5 years

Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:
  • A strong background (5+ years) in product management or marketing is required, preferably within a consumer goods, retail or internet company
  • BA/BS required
  • Demonstrated ability to build and manage high-performance product management and prototyping teams
  • Strong strategic aptitude; proven ability to define a winning business strategy and product roadmap
  • Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly websites and customer-facing features
  • Proven analytical and quantitative skills (experience with excel and access); ability to use hard data and metrics to back up assumptions and feature concepts; comfort with pro-forma financial and operational analysis
  • Implementation orientation; demonstrated ability to translate strategic differentiators into innovative and detailed product requirements
  • Demonstrated ability to manage multiple projects across diverse groups, including data science, experience product managers, engineers and QA - work prioritization and planning
  • Exceptional interpersonal, communication, cross-collaboration and team skills
  • Knowledge of E-commerce business KPIs and technologies
  • Ability to deliver initiatives from conception through completion
  • Proven ability to make smart feature (customer experience) versus time-to-market trade-offs

Preferred Qualifications:
  • MBA or MS-CIS preferred
  • Prior experience leading products focused on search.
  • Demonstrated success building buy-in for an innovative and bold vision
  • Technical fluency; comfort understanding and discussing architectural concepts, schedule tradeoffs and new opportunities with technical team members
  • Nimbleness and comfort with ambiguity; comfort responding quickly to rapidly evolving threats and opportunities
  • Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment

Knowledge, Skills, Abilities and Competencies:
  • Strong strategic aptitude
  • Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly websites and customer-facing features
  • Proven track record of taking ownership and driving meaningful results
  • Exceptional interpersonal, communication, cross-collaboration and team skills
  • Ability to deliver initiatives from conception through completion


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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