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Operational Excellence Analyst - Horsham, PA

UnitedHealth Group

Horsham, PA
Job Code:
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Job Details

Operational Excellence Analyst - Horsham, PA(Job Number:702730)

Position Description:

UnitedHealth Group is working to create the Healthcare system of tomorrow and you can help. Already Fortune 17, we are totally focused on innovation and change.  We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.


Through our family of businesses and a lot of inspired individuals, we're building a high-performance Healthcare system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.  Join with us and start doing your life’s best work.SM

Primary Responsibilities:
  • Serve as the central point of contact for quality metrics creation, reporting and adherence. Provide recommendations to leadership for areas of opportunity to increase our quality.
  • Manage and facilitate quality improvement initiatives across multiple teams. Provide clear guidance and direction to the teams on methods for creating visibility and accountability for their work.
  • Identify, diagnose and track issues while working cross-functionally to resolve.  Act as the lead for any issues to understand root cause, notify appropriate areas, evaluate processes and procedures and monitor and document progress.  Communicate to appropriate areas and various levels of management through issue resolution.  Collaborates with project team members and cross-functional areas to develop solutions to any issues that arise.
  • Ability to interact with all levels of management, demonstrating professionalism and objectivity during challenging situations.
  • Create and maintain high level dashboards on the performance of the organization. Collaborate with other departments on learnings and improvement initiatives.
  • Assist with Resource Tracking and Reporting. Provide insights and recommendations which can be implemented to actionable process improvement projects.
  • Develop and champion process improvement initiatives between cross functional teams. Act at the lead for any issues, document progress and facilitate clear communication.
  • Assist teams in identifying successes and roadblocks after the completion of projects. Leverage those learnings to improve the process for new projects.

Job General Marketing
Primary Location US-PA-Horsham
Other Location 
Organization M&R Insurance Solutions
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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