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Operations Associate, Digital Solutions & Emerging Technologies


New York, NY
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Job Details


The Digital Solutions & Emerging Technologies Operations Associate will provide systems support for critical platforms, services and\\or projects to enable sales and marketing functions within Pfizer. The Associate will be responsible for performing operations data analysis, creating operational reports, documenting support procedures and\\or requirements and contributing to operational and project-related efforts as assigned. They will also be responsible for creation of communications materials (documents, presentation materials, etc.) in support of project and\\or operational efforts.


+ Understand and execute systems operations and support processes within Pfizer and Pfizer BT

+ Assist with creation of procedural and\\or requirements documentation

+ Identify and address issues to support leads and\\or project work stream leads

+ Analyze and summarize operational data, identifying trends or areas for improvement

+ Work with business users to answer queries and\\or document unmet needs

+ Contributes to the completion of project tasks, and organizing work to meet project task deadlines

+ Gather, analyze, document and communicate business and technical requirements

+ Perform business process mapping and analysis

+ Document and transfer knowledge to others as needed


+ 0-1 year experience in a systems related discipline

+ Proficiency in Microsoft Office applications (e.g., MS Word, Excel, PowerPoint, etc.)

+ BA or BS degree or equivalent experience, preferably in a data science, computer science, software development or engineering related discipline

+ Excellent interpersonal and communication skills

+ Highly developed sense of responsibility and discretion

+ Proven ability to manage tasks to completion

+ Ability to work comfortably as a member of a team, interacting with mid-level colleagues

+ Willingness to contribute fresh and innovative ideas

+ Technical aptitude

+ Change agile; must take action on projects quickly

+ Seizes accountability/self-starter

+ Quickly learns new skills and knowledge readily

+ Team oriented

+ Excellent oral and written communication skills

+ Excellent analytical and problem solving skills

+ Negotiation and influence skills

+ Pfizer experience preferred

+ Programming language exposure is a plus

+ Basic skills in at least one information technology related discipline, such as software development, business analysis, project management, information science, bioinformatics, or other fields


Business Technology is a 7x24x365 endeavor. This role may require physical or virtual participation with team members in other offices and\\or regions on a weekend, holiday, or after normal business hours.

Minimal travel may be required

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative

**Additional Offer Details:**

- Last Date to Apply for Job: 11/22/2017

- Grade: 2

- Eligible for Employee Referral Bonus

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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