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Operations Coordinator

Cox Automotive


Location:
Manheim, PA
Date:
11/20/2017
2017-11-202017-12-19
Job Code:
1716665
Cox Automotive
Apply on the Company Site
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Job Details

Company Cox Automotive
Title: Operations Coordinator
JobID: 1716665
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time

Description

Job Description: This position is responsible for providing customer service, processing paperwork, assisting with scheduling, and supporting other administrative functions for the lot operations department. It also will be ensuring that all new employees are properly trained upon starting at the auction.  You will also be responsible for making sure all Operations employees are scheduled and finish required training on computer each year and assist with training employees on Fuel, Inside and other Manheim related websites.     

Job Responsibilities:

·Perform basic data entry into the AS 400 computer system as needed.  

· Maintain constant communication with commercial accounts department, customer support team, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of lot operations activities.    

·Answer phones, provide support to lot operations employees, and provide excellent customer support. 

·Respond to customer requests for assistance and ensure timely resolution. 

·Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc.   

·Process all lot operations department paperwork.

·Forward all invoices and items to be posted to the appropriate areas in a timely manner.  Assist in the coordination of sale day line-up and execution of sale day activities (i.e., drive, assist customers in locating vehicles, etc.).   

·Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. 

·Actively participate in support of all safety activities aligned with Safety Excellence.  Perform other duties as assigned by management. 



Qualifications

Qualifications:  High School Diploma or equivalent preferred.  1 – 3 years customer service experience required.  Previous clerical or administrative experience preferred.  Effective communication skills required.  Good problem-solving and organizational skills required.  Ability to operate general office equipment (i.e., copier, fax machine, etc.).  Good computer software skills required.  Ability to sit or stand for prolonged periods of time.   Ability to perform repetitive data entry tasks; manual dexterity.   Vision abilities required include close, distance and depth perception. 

Work Environment: Office setting. 

Disclaimer: The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.




About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-PA-Manheim-1190 Lancaster Rd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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