Operations Director (OD)

  • Location:
    RTP, North Carolina, US
  • Area of Interest
    Sales - Product
  • Job Type
  • Technology Interest
    Big Data, Analytics, Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security, Wireless, Mobility
  • Job Id

What You'll Do

This senior management position is responsible for driving overall growth into the Carolinas and Florida markets for Cisco Systems within the named accounts within the Enterprise South Global Industries Area. S/he will have overall sales leadership responsibilities for a targeted set of strategic accounts (local and global combined). The position consists of 25 Accounts Managers that will report up through your 4 Direct reports – 2 Client executives and 2 Regional Managers.

Who You'll Work With

We are a community of product and competitive technical marketing engineers focused on products and solutions, who strive to promote, innovate, and educate through collaboration with Sales, Product Marketing, and the company as a whole.

Who You Are

Responsibilities: This senior management position is responsible for driving overall growth into North Carolina, South Carolina and Florida markets for Cisco Systems within the named accounts within the Enterprise SGI Sales Area. S/he will have overall sales leadership responsibilities for a targeted set of strategic accounts accounting revenue (local and global combined).  

The key performance traits for this role include:

1.             Enterprise SGI Area and Operation Strategy & Execution Priorities - Identifying, developing and implementing key initiatives that align with the Enterprise SGI Strategy & Execution Priorities

2.             Go to Market Sales Model - Leading /coaching teams through transformation with Account Planning/Opportunity Identification, Business Relevant / Customer Value Selling, Business Disciplines, Challenger Sales Strategy

3.             Financial Performance - Exceeding bookings goal (by geography, architecture and vertical), managing opex goal, and maintaining forecast accuracy; Providing visibility and in-depth knowledge into numbers (customer insights, macro/micro trends, consumption models)

4.             Team Development - Attracting, developing and retaining high performance Account Team talent (career development, coaching, performance management and hiring). 

5.             One Winning Team Engagement and Leading Change - Strategically leading and influencing your own team along with an integrated cross-functional teams including the Customer Value Acceleration Team, Services, Capital, Partners, Advanced Technology teams (Collaboration, Enterprise Networks, Data Center), Marketing, and others. Focusing on contributing to the long-term success of Enterprise South and US Enterprise by being a collaborative leader amongst your peers. Consistently striving to improve and reinvent yourself.

This Director will be expected to strategically drive Cisco's end-to-end vision for our Global customers, as well as maintain an in-depth understanding of competitive conditions, industry practices, market opportunities, and customer requirements. In addition to leading “one winning team”, the Director will work closely and cross-collaboratively with Cisco's most senior executives within Customer Advocacy, Technology Business Units, and Cisco's Executive Sales team. Inclusive of its global responsibilities, this is the one of the largest, most visible, and complex roles within Cisco's Enterprise Sales Organization.

This key leadership role will continue the development of our sales delivery model through the capability development of our highly talented and motivated sales organization. Setting a vision and building strategic business decision-making capability to the next level will be a major factor for success in this position. The candidate will be expected to motivate, inspire, and continually develop his/her teams and channel partners while taking on new competitors as Cisco continues to gain market share outside its dominating data networking core.

The ideal candidate will have/must be:

•               5-10 years senior management experience, ideal candidate should possess both sales leadership and cross functional/general management experience

•               8+ years in management roles selling solutions to senior executives at named accounts

•               Demonstrated track record managing significant revenue responsibility and or profit/loss center and overachieving targets to meet stretch goals

•               Business Development and strategy experience required.

•               Demonstrated ability to provide thought leadership, think strategically and effectively communicate vision (both written and verbal) and influence cross-functionally.

•               Adept at balancing intense short-term pressures with overall long-term goals.

•               Strong executive presence, polish, and political savvy

•               Strong leadership skills in coaching and developing a sales organization for 50+ people

•               Excellent communication skills and ability to persuade -- using simple communications that convey complex concepts in a compelling, concise, and creative way.

•               Demonstrated ability to build and lead in a matrix-managed team culture.


Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco. 

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