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Operations Engineer - Videa

Cox Media Group

Atlanta, GA
Job Code:
Cox Media Group
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Job Details

Company Cox Media Group
Title: Operations Engineer - Videa
JobID: 1711027
Category: Information Technology
Industry: Cox Media Group
Job Type: Full-time


Videa ( is a well-funded start up backed by Cox Enterprise in Atlanta, GA (Buckhead). 

Videa is rapidly bringing a series of products, services and new technology to the traditional TV media marketplace by building a new automated and data-driven approach to buying & selling linear television advertising. Videa is laser-focused on ensuring our supply side platform is the leading solution for local broadcasters and media buying agencies across the US. 

Videa currently has a need for a Technical Operations Engineer. The Technical Operations Engineer role is to support all production systems within Videa, both internal systems and customer facing systems. The Engineer will work in a team environment and be responsible for ensuring that production systems are functional and tuned appropriately.

• Design, configure, deploy and maintain infrastructure systems including physical hardware, virtualized platforms, and application solutions.
• Tune hardware and software configurations for optimal performance
• Perform integrations with customers, vendors, and partners
• Deploy cloud based solutions as required to meet business needs
• Responsible for maximizing system uptime and availability, ensuring functional and performance SLAs

• Configure comprehensive monitoring solutions
• Work closely tier1/tier2 teams to provide proactive monitoring solutions
• Respond to automated notifications of problem events and resolution of those issues
• Coordinate the repair of server/storage hardware and provide on-call and after-hours support

• Server administration, including system updates and configuration
• Responds to incidents to ensure system availability and meet service level objectives.  Performs detailed problem troubleshooting, problem resolution, and root cause analysis
• Backup and DR of all systems
• Fine-tune system to improve performance and functional behavior
• Review systems

• Provide technical support to Junior staff and tiered helpdesk teams to assist in resolving complex technical issues/solutions
• Actively participate in Tier I, Tier II and Tier III support for production systems
• Investigate, triage, and resolve issues with development, QA, UAT, staging, and production system virtual machines and physical servers

• Work with development personnel to design, deploy, and optimize technology solutions for Videa’s software solutions
• Share skills, knowledge, and expertise with the entire Videa Technology team
• Interact with and support Videa’s other functional teams for the betterment of the business


• Computer Science or related undergraduate degree
• 5+ years of industry IT experience
• Microsoft/AWS certifications a plus

• Excellent analytical, troubleshooting, and research skills with performance issues in production and development environments
• Excellent interpersonal skills
• Experience installing, configuring, monitoring, and maintaining the Microsoft solution stack including Active Directory, Windows Server, SQL Server, System Center, SCOM, IIS, .Net applications, TFS, etc.
• Devops utilizing cloud based solutions (Aws)
• Experience designing, building, and working on desktop and server class hardware configurations
• Tuning of server hardware and software to maximize application performance
• Installation, configuration, maintenance, and utilization of miscellaneous utility and commercial software such as Wireshark, Aspera, SAS, etc.
• Experience with monitoring and maintaining storage solutions
• Experience with remote access technologies to support remote customer systems
• Knowledge of network computing, information system security, DNS, software licensing, IT best practices, capacity planning, etc.
• Broadcast and media industry experience a huge plus
• SQL DBA experience a huge plus

WORK  ENVIRONMENT, and about the Entity:

Startup office environment.  

The entity is an early stage start up with in the Cox Media Group family of businesses, located in Atlanta that whose goal is to rapidly bring a series of products, services and new technology to the traditional TV media marketplace.  The company was started late in 2013 and is rapidly expanding its efforts to provide improved operating efficiencies in several key areas of local broadcast and traditional TV media sales.

About Cox Media Group


Cox Media Group is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations currently include 14 broadcast television stations and one local cable channel, more than 60 radio stations, six daily newspapers and more than a dozen non-daily publications; and more than 100 digital sites and services, like,, Dawg Nation, SEC Country,, and All22. Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. CMG currently operates in more than 20 media markets and reaches approximately 52 million Americans weekly, including more than 31 million TV viewers, more than 3.5 million newspaper readers, and more than 14 million radio listeners. For more information about Cox Media Group, please check us out online at

Organization: Cox Media Group

Primary Location: US-GA-Atlanta-3390 Peachtree Rd NE

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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