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Operations Lead DPS


Groton, CT
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Job Details

As the Drug Product Supply Inventory Management Operations Lead, the successful candidate will manage the GMP facilities, daily operations, projects and colleagues within the Groton Inventory Management operational areas. This position will offer the opportunity to collaborate with partner lines and build teams while managing the operational, technical, and developmental aspects of the group. The successful candidate and team will be required to follow GMP standards, and for assuring compliance with Pfizer Standard Operating Procedures (SOPs), policies along with all applicable worldwide regulations and guidelines (e.g. FDA, TSA, MHRA, DEA).

The successful candidate will also be positioned to influence continuous improvement of all phases of Inventory Management with a focus on technology, facilities, operations, general practices, and SOP's.

The successful candidate will be expected to manage own time and workload, being accountable for own results. Prioritize own work load and may assist in prioritizing the work flow of less experienced colleagues.

The successful candidate must complete assignments independently and selects the most appropriate method or approach to do so within prescribed limits of authority. Refers new and unusual problems to site lead.

High level responsibilities of the Operations Lead include the following functions:

+ Responsible for all operational areas within the Groton IM network

+ Responsible for all aspects of the GMP facilities within the Groton IM network

+ People management - providing supervision, guidance, mentorship and development to a team of IM colleagues

+ Directly manage projects and initiatives within scope of the IM organization

+ Drive efficiency into processes

+ Building teams and networks

+ Advance forward thinking initiatives

+ Assure GMP, quality and safety at all times

This position resides within WRD's Pharm Sci organization at the Groton Site and will report directly to the Groton Inventory Management Site Lead.

**Role Responsibilities**

People Management

+ Responsibility for managing and mentoring a team of 2-5 Pfizer colleagues along with oversight of multiple contracted resources. Maintain personal and team accountability for all functions/activities related to Inventory Management Operations.

+ Build, implement, and deliver team objectives in line with company and departmental objectives.

+ Coach and mentor staff in all aspects of their job performance and career development, to include training, feedback, rewards and disciplinary action.


+ Leads a team responsible for numerous GMP production activities, planning and assuring the execution of these activities on a daily basis.

+ Material receipts

+ Material sampling & subdivision

+ Material shipping

+ Material delivery

+ General warehousing

+ Cold chain

+ Electronic systems (inventory, document management, planning, scheduling, etc.)

+ Manufacturing support

+ Oversight and successful delivery of materials in support of all organizational requirements.

+ Oversight of all machines, tooling and equipment associated with the operational areas.

+ Responsible for operational SOP's

+ Responsible for operational investigations

+ Drive operational functions with new technology and forward thinking efficiencies on a consistent basis.

+ Adhere to company safety procedures and guidelines by practicing and promoting safe work behaviors throughout the operational areas.

+ Provide departmental/operational metrics to site lead as required/requested.

**GMP Facilities**

+ Oversight of and responsible for multiple GMP facilities on campus, to include GMP warehouses, hazard areas, clean rooms, open material handling areas, central receiving area, shipping center.

+ Responsible for operational SOP's

+ Responsible for operational investigations

+ Point of contact for GMP facilities/equipment, to include after hour alarms, must be able to react to alarms during off hours.


+ Legal and regulatory obligations (e.g. EHS policy, cGMP) that assure materials are compliant with current requirements and Pfizer standards. Ensure team works in full compliance with regulatory requirements (e.g. FDA, MHRA, DEA, TSA) as well as internal Pfizer PQS requirements.

+ Assure team adheres to all compliance requirements.

+ Leading role during internal and external audits (to include pre and post activities).

+ Leading role in all aspects the team's training requirements, to include building new training models when required.

+ Oversight of a large number of department related SOPs, driving remediation when required.

+ Lead and drive the timely resolution of technical and quality/compliance issues.


+ Ensures compliance with all Pfizer fiscal policies. Understand company and departmental budget limits working with the site lead if required.


+ Works in close partnership with QA, API-M, SDM, DPD, Tox, Gene Therapy, Clinical Packaging and many other departments within PTx and BTx and across multiple sites, ensuring good partnership and communications at all times.

+ Provide customer and support groups with real time project status reports, strong verbal and written communication skills required.

+ Work closely with partner/customer groups to resolve issues that may arise.

+ Travel (as required) to support key face to face meetings and projects.

**Continuous Improvements/Metrics**

+ Continuous focus on areas for improvement, generating and utilizing appropriate metrics to highlight team performance. Delivery of metrics to site lead as required.

+ Will lead/participate in limited duration teams aimed at improving operational efficiencies.

+ Contribute to global strategies and alignment with divisional position on topics such as innovation, technology, investment and productivity.


+ Education - Bachelor's Degree and/or equivalent experience required

+ 5-10 years' experience working within the Pharma Industry, regulated work environment, cGMP materials management realm required

+ Knowledge of industry practice for cGMP required

+ Experience leading projects and/or teams, ability to motivate

+ Ability to develop and build strong teams

+ Ability to build, understand and improve complex processes

+ Language Skills: Effective written and oral communication skills

+ Strong Electronic Skills Required: Experience with computers to include: databases, software, navigation of shared drives, search engines, word processing, spreadsheets

+ Demonstrate excellent interpersonal and team building skills, including excellent leadership behaviors

**Skills and Abilities**

+ The successful candidate will possess strong interpersonal, teamwork and collaboration skills. In addition, possesses strong workload planning skills, organization, and attention to detail and follow through. Problem solving and trouble shooting skills are essential.

+ Ability to prioritize and multi-task concurrent project demands is essential to the role.


+ High capacity for problem solving in complex environments where very high success is expected.

+ Ability to lift up to 50 pounds

+ Ability to use a respirator and other personal protective equipment

+ Must have a valid Connecticut driver's license

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**Other Job Details:**

+ Last Date to Apply for Job: January 24, 2018

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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