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Operations Production Lead

Cox Automotive

Memphis, TN
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: Operations Production Lead
JobID: 177957
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time


The essential responsibilities of the Production Lead are overseeing a particular area within the production environment, while also helping the supervisor manage the production floor.   Primary daily activities will be their particular area of focus while helping to manage the day to day production operation.  Production Lead will be responsible for carrying out the directives of the DDS Supervisor or Operations Manager at any time, carry out leadership duties, communicate with customers (Lenders) to keep them  informed of updates and manage other duties as assigned.


  • Oversee the production activities and help employees achieve individual productivity goals, while at the same time meeting or exceeding DDS production goals.
  • Manages multiple tasks at one time and work according to criticality and prioritization to meet departmental and client SLA requirements.
  • Identifies and resolve file processing issues.
  • Trains, mentors and provides guidance and assistance to staff in order to meet business goals and objectives.
  • Work collaboratively with peers to manage resources and enhance work processes to meet overall service levels to internal and external customers.
  • Performs other tasks and activities as required to support company and departmental objectives


  • Must be able to communicate with customers or DDS staff on the phone or in person.
  • Knowledge of all DDS operational procedures.
  • Must be able to have a flexible work schedule, work holidays and be on call if needed.
  • Must be able to work without direct supervision.
  • Knowledge of pre-scan, scan, validation, archive, returns, and related customer service functions.
  • Must pass all company required pre-employment applications and screenings.
  • High school diploma or the equivalent required
  • 6 months general production or comparable employment experience.

About Cox Automotive


Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands. The global company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-TN-Memphis-4070 Willow Lake Blvd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site

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