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Optician Customer Service Representative, March Vision Care, Los Angeles, CA

UnitedHealth Group

Los Angeles, CA
Job Code:
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Job Details

Optician Customer Service Representative, March Vision Care, Los Angeles, CA(Job Number:721794)

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Primary Responsibilities:
  • Assist all customers (members, providers, payors, etc.) with all inquiries
  • Responds to telephone inquiries related to claims processing and eligibility information in a professional manner while displaying empathy toward the callers concern
  • Interprets pricing and benefit documents to ensure accurate responses to calls
  • Forwards issues, attaching all necessary documentation, to the appropriate internal departments to ensure the correction of inaccurately processed claims, i.e.; Appeals, UM, Claims, etc.
  • Plans and organizes workload to ensure efficient and timely resolution of issues

Job Phone Support
Primary Location US-CA-Los Angeles
Other Location 
Organization E&I Spec Ben - Operations
Schedule Full-time
Number of Openings 7
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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