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Outbound Sales Representative - Cox Business

Cox Communications

Phoenix, AZ
Job Code:
Cox Communications
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Job Details

Company Cox Communications
Title: Outbound Sales Representative - Cox Business
JobID: 1718239
Category: Sales
Industry: Cox Communications, Inc.
Job Type: Full-time


Cox Business offers fast, reliable, leading-edge technology products that help our clients stay connected and increase productivity.   As an Outbound Sales Representative, you will uncover new opportunities to sell voice, data and video solutions to small-to-medium businesses.   Cox is a leader in customer satisfaction, earning a total of 33 awards from J.D. Power and Associates, including 10 consecutive wins for residential phone and 8 awards for business services.

• Generate new business using cold-calling, networking, referrals, social media and other prospecting activities to achieve and exceed sales goals
• Navigate through organizations doing deep discovery and sell to key decision makers
• Engage with clients to understand their businesses’ communication needs, review pricing options and share customer feedback to management as appropriate
• Up-sells existing commercial business customers as appropriate
• Primary point of contact for customers for all phases of sales process including preparation of service proposal, contract signature, order entry and scheduling of install
• Determine serviceability and provide ROI assessment for new build opportunities as appropriate 
• Partner with Service Delivery to contact business customers to ensure installations and scheduled are completed 
• Utilize CRM capturing accurate and complete information, track orders and follow up as needed
• Attend required sales and product trainings and stay current on Cox Business’s services/solutions


• High school diploma, GED or relevant work experience
• 5 or more years of experience preferred in related field (sales/sales support/customer service)
• Ability to meet and exceed monthly sales goals
• Strong written and verbal communication skills 
• Ability to multi-task and work in multiple computer applications   
• Highly proficient computer skills including MS Word, Powerpoint, Excel and Outlook

• Bachelor’s Degree
• 1 year experience working in a position that requires meeting sales goals 
• B2B sales experience with quotas 
• Call Center experience

About Cox Communications


Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

Organization: Cox Communications, Inc.

Primary Location: US-AZ-Phoenix-3010 West Agua Fria Freeway

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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