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Outbound Telephone Sales Representative (Part-Time)

Cox Media Group


Location:
Dayton, OH
Date:
11/20/2017
2017-11-202017-12-19
Job Code:
1717541
Cox Media Group
Apply on the Company Site
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Job Details

Company Cox Media Group
Title: Outbound Telephone Sales Representative (Part-Time)
JobID: 1717541
Category: Sales
Industry: Cox Media Group
Job Type: Part-time

Description

POSITION SUMMARY:

Place outbound calls to sell newspaper subscriptions.   Maintain a high focus on quality order including collecting payments and selling auto-renew subscriptions.  A continuous and consistent personal demeanor, strong salesmanship and an empathetic customer service approach is essential to drive a positive customer experience and generate optimal results.  Representatives should be computer proficient and specifically need familiarity with MS office applications (excel & outlook), internet based applications and data entry systems.


JOB DUTIES:

90% - place outbound sales calls

5% - inbound calls and call backs

5% - results tracking or other tasks assigned by management

JOB TASKS

  • Call and sell new and previous subscribers who have stops for nonpayment or other controllable stop reasons
  • Inbound call back line from messages left on machines.
  • Take ownership of customer issues, take action to address any issues and follow up as necessary to ensure continued resolution.
  • Proper entries and documentation in circulation system for tracking and reporting purposes.
  • Drive digital engagement by confirming emails, registering accounts for digital access and conversations to inform customers of our digital products.



Qualifications

REQUIREMENTS:

Customer service experience preferred.
COX-277


About Cox Media Group

 

Cox Media Group is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations currently include broadcast television stations, radio stations, daily newspapers and non-daily publications; and digital sites and services, like Rare.us, Clark.com, Dawg Nation, SEC Country, Hookem.com, Mundo Hispanico, Southern Kitchen and All22. Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. For more information about Cox Media Group, please check us out online at www.coxmediagroup.com.



Organization: Cox Media Group

Primary Location: US-OH-Dayton-1611 S Main St

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Part-time

Unposting Date: Ongoing
Apply on the Company Site
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