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Part Time - Clinical Administrative Coordinator - Charleston, SC

UnitedHealth Group


Location:
Charleston, SC
Date:
11/24/2017
2017-11-242017-12-23
Job Code:
736270
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Job Details

736270 Part Time Clinical Administrative Coordinator Charleston SC

Part Time - Clinical Administrative Coordinator - Charleston, SC (736270)

Position Description

Position Description:

Like you, UnitedHealth Group is strong on innovation. And like you, we’ll go the distance to deliver high - quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You’ll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you’ll have a chance to make an impact.

This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone.

Primary Responsibilities:
  • Manage administrative intake of members 
  • Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers
  • Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
  • Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review
  • Handle resolution / inquiries from members and / or providers 

Required Qualifications:

  • High School Diploma / GED or higher
  • 2+ years of customer service experience
  • Candidates must be able to create, edit, copy, send and save documents, correspondence and spreadsheets in MS Excel, MS Word, MS Outlook

Preferred Qualifications:

  • Experience working within the health care Industry and with health care insurance
  • Experience working in a hospital, physician's office or medical clinic setting
  • A clerical or administrative support background
  • Knowledge of ICD-9 and CPT codes
  • Experience working in a call center

Careers with AxelaCare. Discover a health services career that encourages your professional growth while delivering steadfast commitment to exceptional patient care. That's what you discover at AxelaCare. We were founded by a close group of medical professionals in Lenexa, KS to provide patient-focused, state of the art home infusion services for acute, hemophilia and Intravenous Immune Globulin (IVIG) therapies. Today we collaborate with leading doctors to develop breakthrough technologies for patient outcomes assessment; and we recently joined Optum, part of the UnitedHealth Group family of companies. It all reinforces our commitment to empowering people in the pursuit and delivery of exceptional patient care, and creating personalized career paths to discovering your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or _expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims


Job Details

  • Contest Number736270
  • Job TitlePart Time - Clinical Administrative Coordinator - Charleston, SC
  • Job FamilyMedical and Clinical Operations
  • Business SegmentOptumRx

Job Location Information

  • Charleston, SC
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • SchedulePart-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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