Partner Consulting Systems Engineer - Global Service Provider

  • Location:
    Vimercate, Lombardia, Italy
  • Additional Location(s)
    Anywhere in EMEAR
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
  • Technology Interest
    Service Provider
  • Job Id

What You'll Do

Cisco’s SP Channel Sales organization is the face of Cisco to our largest SP Customers - at the end of the day they need to know that with their investment in our technology, everything’s is going to work as promised.  The SP Channel is a key route to market for Cisco enterprise and business technologies and we are looking for people who are ready to help us make this even stronger.

The SP Channel Consulting System Engineer (CSE) is a customer-focused senior technical sales professional who provides technical information and design/implementation mentorship to address specific SP partner needs. In this position, you will be working alongside technology experts within our partner community to help them position the solution effectively against challenging offerings. 

You will be building and presenting Cisco product, technology and solutions information to a range of internal and external audiences, you will also be known for your expertise either in a technology or range of technologies or for customer relationship skills, understanding customer needs, and applying relevant Cisco solutions and resources to meet these needs. 

We are looking for people who leave all egos at the door and focus on the job at hand. Someone who is driven to get things done and view obstacle as an exciting challenge that demands creative solutions. We value passion, teamwork, problem solving capabilities and result driven attitude. You will contribute to create, implement, sell and launch the most innovative services, which will impact the lives of millions of people.

We will be impressed by your strong knowledge of either Cisco Enterprise Networking, WiFi, Collaboration, Security, or SD-WAN solution portfolio and by your proven record of success in a pressured environment.

In this job you will:

Partner internally with the Business Development Manager and the SP Account Manager, and collaborate with the different internal teams to drive sales campaigns and opportunities with existing Cisco Channel Service Providers

Contribute to developing the business case for Cisco technology solutions in your specialty and region / market segments

Drive the  development of technology strategies  / services strategies for customer / partner accounts specific to your specialty, providing technical training as needed

Promote new and innovative approaches to addressing business challenges and problems.

Seek out opportunities to partner with and mentor less-experienced teammates—including CSEs--within specialty, to share leading practices and help strengthen capabilities

Become a trusted advisor within SP Channel organization by understanding our end customers’ high-level business needs and challenges, 

Effectively deliver to partner senior technical audiences, customized technology & product presentations and whiteboard discussions.

Lead the technical response to customer RFP's with respect to the relevant  coverage area.

Keep up-to-date on relevant competitive solutions, products and services for your technical coverage area.

Actively participate as a Solution Specialist on assigned technology teams and provides consultative support in your area of specialization to other Systems Engineers.

Represent Cisco on community forums and customer facing events.

At Cisco you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best.

Who You'll Work With

Cisco Pre-sales delivers the message about the vital role the network plays to our customers and partners. New demands on the network are calling for new solutions: SDN, Fog Computing, SD-WAN and, more importantly, Secure networks that can sense and carry out security threats.

We help customers and partners understand how to use these state of the art network and software platforms. And make it possible for them to achieve their business goals in ways they would never have imagined. The network touches everything: come and define it with us.

Who You Are and required skills

You have BS or MS degree in computer science, computer engineering or related discipline.

At least 10 years of experience in a technology specialization, with at least 4 years of field experience as a Systems Engineer or equivalent

You will have thorough knowledge in one or more of Enterprise architectures and component parts. Switching, Routing, WiFi, network orchestration, Data Center, Collaboration, Security, SD-WAN. Ability to position Cisco portfolio end-to-end is required

In-depth industry knowledge in one of the above market segment(s) as well as significant competitive knowledge in your products/solutions coverage area.

Direct experience with an SP managed or hosted service and OSS/BSS integration would be an advantage. 

Ability to articulate and understand the business value of technology solutions

Adept at customer interactions from the CIO through to technical staff.  Impactful verbal and written communication and strong presentation skills.

Ability to work independently and remotely as well as with your team to accomplish objectives.

You are able to lead initiatives across a multi-functional group of people.   Ability to train and coach others in our technologies.

Why Cisco

At Cisco, each person brings their excellent talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

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