Partner Delivery Executive
Location:Feltham, England, United Kingdom
Area of InterestProject or Program Management
Technology InterestCloud and Data Center
What You'll Do
We need a new, accomplished Partner Delivery Executive to lead the global Cloud and Managed Services experience to the partner networks. If people know you as a commercially focused Partner Delivery Executive with a consistent track record of leading global delivery, this exciting role might be just right for you.
As the Partner Delivery Executive, you'll lead the global service delivery experience to the partners for our ground breaking Cloud Services. You will be the main point of contact responsible for Cisco's Partner success.
Your activity will be measured by the revenue and margin of Cisco's business through their partner engagement. For the partner, this results in business outcomes such as lower OPEX and higher quality of service.
You will manage partner level profitability identify new key revenue opportunities, drive revenue recognition, manage efficiencies, drive productivity, manage projects successfully while meeting revenue and cost budgets.
You will maximize partner loyalty and satisfaction with key partner stakeholders by driving value in service delivery.
Who You'll Work With
You will be on the front line in Customer Engagement. This will transpire into deal support, pricing, collateral, interfacing with Cisco Sales, Cisco Service Delivery teams, Partner Sales and Partner Service Delivery. You will be the multi-faceted bridge between all of these elements.
As the Partner Delivery Executive, your role will be to maximize partner loyalty and satisfaction with key partner stakeholders by driving value in service delivery and driving the business strategy.
You will Influence partner level services strategy, in conjunction with partner sales leadership. You will develop delivery strategy in alignment with services strategy.
Who You Are
A professional with a deep understanding of how our Managed Services Partner's work. You will know what their business drivers are and how to collaborate effectively.
You will capture and articulate value with stakeholders and implement industry leading practices. As such, you will be an ITIL practitioner (e.g. ITIL Incident Management) around service delivery.
As the Partner Delivery Executive, your role will be to measure relevant key performance indicators (e.g. SLAs, availability).
For this role, you will have strong experience in a Managed Services environment with good industry knowledge across all European and emerging markets.
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