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Patient Access Process Consultant - Telecommute Pacific or Mountain time zones

UnitedHealth Group

Sacramento, CA
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Job Details

762546 Patient Access Process Consultant Telecommute Pacific or Mountain time zones

Patient Access Process Consultant - Telecommute Pacific or Mountain time zones (762546)

Position Description

How do we make headway in the quest for better health care? We make disruptive revolutions happen every single day. As a Patient Access Process Consultant, you'll shift your leadership skills into a gear at a level you didn't even know you had. You will design processes, consult on project implementations and diagnose process improvement opportunities as you develop innovative solutions. This is a place like no other and where you'll do your life's best work.(sm)
 Must reside within the Mountain or Pacific time zone to be considered for Telecommute roles
This position will assist with and provide interim Patient Access Leadership support for our Dignity facilities at a Director or Regional Director level. The person in this role may also be a large contributor to the Optum360 operations model initiative as well as other Patient Access operations initiatives and special projects.
The position will be responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools. 
This position is also responsible for quality reporting, analysis and audits and for developing plans and programs to support continuous quality improvement using applicable tools. 
  Primary Responsibilities
  • Anticipates customer needs and proactively develops solutions to meet them
  • Serves as a key resource on complex and/or critical issues
  • Solves complex problems and develops innovative solutions
  • Performs complex conceptual analyses
  • Reviews work performed by others and provides recommendations for improvement
  • Forecasts and plans resource requirements
  • Authorizes deviations from standards
  • May lead functional or segment teams or projects
  • Provides explanations and information to others on the most complex issues
  • Motivates and inspires other team members
 Required Qualifications
• 1+ years as a Director or Manager of Patient Access/Patient Registration experience (either working directly for a hospital or via a consulting group)
• 5+ years of experience in developing business and/or system requirements and business/process improvements in a patient access/healthcare setting
• Proficient with PC based software programs and automated database management systems required
• (Excel, Access, PowerPoint) and experience with documenting processes and policies in a patient access/healthcare setting
Preferred Qualifications
• Bachelor's degree in Business, Finance, Health Administration or related field


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   



Job Keywords:  Patient Access Manager, Patient Access Director, Front End Revenue Cycle, Patient Registration Manager or Patient Registration Director, Acute Care Hospital, Sacramento, Los Angeles, CA, California, Phoenix, AZ, Arizona, Las Vegas, NV, Nevada


Job Details

  • Contest Number762546
  • Job TitlePatient Access Process Consultant - Telecommute Pacific or Mountain time zones
  • Job FamilyBusiness Operations
  • Business SegmentOptumInsight

Job Location Information

  • Sacramento, CA
    United States
    North America
  • Other LocationsLos Angeles, CA
    Phoenix, AZ
    Las Vegas, NV

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 75 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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