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Patient Access Supervisor - ER / Admitting - Bakersfield, CA (Evening Shift 1 PM to 9:30 PM)

UnitedHealth Group

Bakersfield, CA
Job Code:
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Job Details

737785 Patient Access Supervisor ER Admitting Bakersfield CA Evening Shift 1 PM to 930 PM

Patient Access Supervisor - ER / Admitting - Bakersfield, CA (Evening Shift 1 PM to 9:30 PM) (737785)

Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

Primary Responsibilities:

  • Reports to the Director, Patient Registration
  • Participates in recruitment and selection of new hires, department orientation, training and counseling of staff; in conjunction with the Site Manager, completes and processes probationary and scheduled appraisals for individual staff evaluations
  • Monitor staff productivity and quality, develop and recommend changes in procedure and work assignments, and review and approve time cards for department personnel
  • Responsible for interviewing and hiring applicants, evaluating employee performance, providing discipline and counseling staff
  • Provides guidance and constructively influences staff morale
  • This position requires awareness and understanding of changes in federal and state regulations and the ability to revise procedures and processes accordingly
  • Promptly communicating these changes to staff through continual training processes is essential to maintaining high performance and meeting time requirements. Interfacing regularly with other units and departments within the hospital
  • Participates in sponsoring students in the department and fostering relationships with associated educational programs
  • Assist in the Quality Improvement activities; assists in implementing and monitoring adherence to policies, procedures, standards, and objectives to provide the maximum level of quality and timely service to internal and external customers
  • Works in collaboration with the Department Managers and Directors to develop and implement integrated policies and procedures
  • Maintains confidentiality of information deemed confidential and takes steps to assure processes that protect confidentiality
  • Perform other duties as assigned

Required Qualifications:

  • 3 or more years of prior supervisory or lead experience
  • Basic data processing and computer operations
  • Operational knowledge of Federal and State regulations pertaining to patient admission and registration, medical terminology, team building and cohesiveness
  • Working knowledge of standards from regulatory agencies and accrediting organizations (DHS, HCFA, OSHA, TJC, Title XXII, EMTALA), insurance verification/authorization processes, managed care, CHA consent manual, CQI principles, tools and techniques

Preferred Qualifications:

  • Undergraduate Degree
Soft Skills:
  • Understand the importance of customer service and how that correlates to the patient experience
  • Understand  pre-registration and the general process

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.    

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   


Job Keywords:  acute care hospital, patient access, admitting, registration, supervisor, weekend, on call, ER, Emergency Room, Bakersfield, CA, California

Job Details

  • Contest Number737785
  • Job TitlePatient Access Supervisor - ER / Admitting - Bakersfield, CA (Evening Shift 1 PM to 9:30 PM)
  • Job FamilyBusiness Operations
  • Business SegmentOptumInsight

Job Location Information

  • Bakersfield, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftFlex Time
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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