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Universal Health Services

Rosemead, CA
Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - PATIENT ACCOUNTS REP - (6281)

Job Details


Facility Name
BHC Alhambra Hospital
Rosemead, CA 91770 US (Primary)
Career Area
Support & Entry Level
Job Description

Patient Account Representative – Full Time  

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

BHC Alhambra Hospital is seeking a dynamic and talented Patient Account Representative  

The mission of BHC Alhambra Hospital is to develop, implement and manage, in the most ethical and efficient manner, a network of superior behavioral health services with optimal client outcome.

The Patient Account Representative is responsible for submittal of electronic and manual billings, account statements, and for follow-up with third-party payers and patients for outstanding balances.  This position is also responsible for the preparation of daily cash receipts and maintenance of insurance logs.

Key Responsibilities include:

  1. Prepare all accounts for billing and ensure account billing productivity standards are met:

  2. Prepare and submit insurance billings to primary and secondary payers.

  3. Transmit all billings to third party payers, either manually or electronically as requested.

  4. Provide assistance in contacting third-party payers at 15-day intervals after billing to assure that bills have been received and are being processed.

  5. Provide assistance in contacting third-party payers on insurance billings a minimum of twice every 30 days for payment status.

  6. Correspondence is answered within 72 hours of receipt.

  7. Maintain a current tickler and/or aging system for prompt follow-up billing cycles.

  8. Document contacts on a productivity log.

  9. Ensure account activity is current and accurately documented:

  10. Change financial class of accounts if there is secondary insurance to be billed.

  11. Complete a denial notification notice when payments are denied, and ensure documentation on the folder is completed.

  12. Maintain an up to date denial log.

  13. Prepare billing reports as required by the department.

  14. Review for accuracy all records and uniform billings (UBS) for third party payers.

  15. Provide follow-up on progress of appeals, and prepare documentation as required.

Job Requirements

Position Requirements:

Education:  High school graduate or equivalent.

Experience:  A minimum of two (2) years experience in insurance billing and CPT coding.  Any combination of education, training, or experience in a hospital business office.  Experience with billing, computers, and business software programs (Excel) preferred.

Additional Requirements:  May be required to work occasional overtime and flexible hours.


This opportunity provides the following:


  • *UHS is Challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Generous Paid Time Off


UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.


UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.


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