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Patient Care Coordinator (front desk medical) - Pahrump, NV

UnitedHealth Group


Location:
Pahrump, NV
Date:
09/05/2017
2017-09-052017-10-04
Job Code:
1779911
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Job Details


Patient Care Coordinator (front desk medical) - Pahrump, NV(Job Number:728114)
Description

Southwest Medical, part of OptumCare, is a multi-specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services,  plus E-visits and online options via Now Clinic telemedicine technology.  Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area.

 

Primary Responsibilities:

  • Provide lead support and direction to front office and non-clinical staff in pulmonary practice. Function as first contact for customer service issues
  • Enforce customer service standards, billing functions to include patient check in & out process, cash handling, demographics and insurance information in IDX
  • Oversee and monitor impanelment and call process making adjustments as needed to meet customers’ expectations, mediate patient issues and manage the administrative aspect of patients’ visit, ensuring that customer service standards are met
  • Complete daily deposit. Accountable for adherence to business compliance audits criteria
  • Develop and oversee efficient customer service processes including waiting room management
  • Responsible for compliance requirements as dictated by clinic needs.
  • Function as safety representative and completes monthly building safety inspections and submits appropriate maintenance requests as needed
  • Other responsibilities as assigned

Job Patient Services
Primary Location US-NV-Pahrump
Other Location 
Organization OptumCare NV
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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