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Patient Care Coordinator - Laguna Niguel, CA

UnitedHealth Group

Laguna Niguel, CA
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Job Details

742743 Patient Care Coordinator Laguna Niguel CA

Patient Care Coordinator - Laguna Niguel, CA (742743)

Position Description

At Optum, we share what might be seen as a surprisingly simple goal: making the health system work better for everyone. We look for people who relentlessly push themselves to go farther. For these high performers, a position on a team at Optum, a business of UnitedHealth Group, is a natural fit. We offer more than the talent, resources and can  -  do culture  -  we offer a place to improve the lives of others while doing your life’s best work.(sm)


Optum Care Medical Group serve the communities within Orange and southern Los Angeles counties. The combined medical group is composed of 15 practices with more than 90 physicians and mid - level providers. From pediatric and adolescent medicine, to adult and senior care, Optum Care Medical Group strive to provide a higher level of service through our unique, patient - driven model.


Schedule: Monday -  Friday 8am - 5pm


Primary Responsibilities:

  • Greets and checks - in patients for appointments, obtains and enters patient demographics
  • Reviews all forms for accuracy, obtains and verifies insurance information, collects co - payments, deductibles and maintains daily cash balance
  • Answers / makes phone calls, scans / files documents per protocol, manages medical records requests
  • Manages medical records(maintains, files / scans, prepares for schedule)
  • Process authorizations and referrals
  • May be required to lead front office staff


Required Qualifications:

  • High School Diploma or GED
  • 2+ years of prior front office experience, preferably medical office or urgent care
  • 2+ years in a lead / supervisory role, preferable medical office
  • Computer proficient (Word, Excel programs), Outlook

Preferred Qualifications:

  • Associates Degree
  • NextGen / EMR experience
  • Experience with authorizations / referrals
  • Bilingual Spanish

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Care Coordinator, Front Office, Lead, Authorization, referrals, EMR, medical office, coordinator, Laguna Niguel, Dana Point, San Clemente, CA, California

Job Details

  • Contest Number742743
  • Job TitlePatient Care Coordinator - Laguna Niguel, CA
  • Job FamilyHealthcare Delivery
  • Business SegmentOptumCare

Job Location Information

  • Laguna Niguel, CA
    United States
    North America
  • Other LocationsSan Clemente, CA
    OCEANSIDE-California, CA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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