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Patient Financial Counselor - (15224)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Patient Financial Counselor - (15224)

Job Details

Patient Financial Counselor - (15224)

Facility Name
Behavioral Hospital of Bellaire
HOUSTON, TX 77081 US (Primary)
Career Area
Support & Entry Level
Medical Billing
Job Description

Behavioral Hospital of Bellaire is a freestanding, 122 bed facility specializing in adolescents, military programming, women's services and general adult psych.  The hospital is located in southwest Houston, serving Houston and the surrounding communities. Behavioral Hospital of Bellaire is conveniently located between the Galleria and Meyerland shopping districts and is as only minutes away from the Houston Medical Center, Downtown Houston and Midtown.

Position Summary:

The Patient Financial Counselor is  responsible for verifying benefits and eligibility on admission inquiries, preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans, coordinating with utilization review and discharge planning efforts to limit risk of non-payment, providing ongoing patient benefit information, participating in patient discharge procedures, and coordinating financial arrangements with collection personnel.  Assist business office in collection calls to insurance companies and patients to maximize reimbursement from account receivable balances.


Duties Include:

  • Upon receipt of an intake inquiry form, verifies eligibility and benefits for all admissions.
  • Communicate benefits information and co-payments to patients and families prior to admission.
  • Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner.
  • Complete the admission folder and schedule all critical dates for appropriate follow up.
  • Provide financial counseling to patient and/or guardian or assigned responsible party.
  • Maintain all in-house accounts in a current and accurate manner.
  • Coordinate with other departments within the facility to assure appropriate usage of         patient benefits.
  • Complete third party follow up on outstanding insurance claims daily through contact with payers.


Job Requirements

Position Requirements

Education: High School Diploma, or equivalent

Experience: One (1) year of experience in admission processes and collections procedure, working knowledge of managed care, interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans.

Skills:  Knowledge business software programs (Excel) preferred, skilled in Microsoft software programs, ability to compile data for use in reports.


This opportunity provides the following:

  • Challenging and rewarding work environment
  • Growth and Development Opportunities within UHS and its Subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401k plan with company match


One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.


Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.


Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.


*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.


UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.




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