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Patient Services Manager 1

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Job Details

Careers Center - Patient Services Manager 1

Patient Services Manager 1

System ID
Food Service

Unit Description

Sodexo is seeking a Patient Service Manager 1 to assist in supporting the successful operation of Sodexo food service programs for Holston Valley Medical Center. 


As our Patient Service Manager, you will manage a best in class dining experience for the patients at this hospital. Your success will be measured by your ability to:

  • Work with food production and other managers to oversee daily operations to ensure a smooth flow of food services to patients
  • Effectively manage a high volume patient tray line operation
  • Exceed Sodexo standards for Gold Check audits
  • Evaluate and develop service levels for the overall Patient Services program
  • Provide some oversight to the retail cafe operations  


This role is a perfect opportunity to see first-hand how Sodexo teams work to improve the Quality of Life for our Clients, Employees and Patients. In this role, the successful candidate will experience our services in a variety of hospital settings, develop relationships with peers and will ultimately provide a solid base upon which to build a long-term career at Sodexo. The ideal candidate would have experience in a healthcare setting with previous exposure to Sodexo's programs such as EFY & AYR a plus.  Attention to detail is very important along with good communication skills.  


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Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports



Qualifications & Requirements

Basic Education Requirement - Associate's Degree 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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