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Patient Services Manager 2


Location:
Lewiston, ME
Date:
02/23/2018
2018-02-232018-03-24
Job Code:
69818
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Job Details

Careers Center | Patient Services Manager 2

Patient Services Manager 2

Location US-ME-LEWISTON
System ID
69818
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

 

Sodexo at Central Maine Medical Center is a fast pace, high volume account focused on achieving the highest level of patient satisfaction.  This facility is committed to patient centered care, employee engagement, increased collaboration with patient care units, and utilization of LEAN principles.  #LI #RDMGT #ANFP

 

Reporting to the General Manager, the ideal candidate will:

  • Work closely with the department and Clinical Nutrition, on quality improvement initiatives
  • Act as the liaison between the dietitians, nurse managers, Food managers and other ancillary staff
  • Work with the other Sodexo Managers with the goal of enhancing the patient experience
  • Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance
  • Demonstrate excellent communication and customer service skills

If you are an experienced and enthusiastic nutrition professional, this could be an opportunity to grow your career with Sodexo. 

 

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Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports.
 


 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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