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Monday through Friday 8am to 5pm
WellMed at Ben White
The Patient Services Representatives is responsible for greeting patients and collecting, recording and balancing payments.
- Greets patients as they arrive and manages 20 minute wait time
- Assists patient with intake processes including copying required documents
- Collects co-payments, co-insurance and deductibles and issues receipts
- Manages cashier box and daily deposits according to company policies
- Processes walk-in patients and visitors
- Answers phones and schedules appointments
- Manages medical records (maintains, files / scans, prepares for schedule)
- Ensures all correspondence is scanned and / or filed in timely manner
- Processes requests for medical records release and maintains appropriate logs, etc.
- Performs all other related duties as assigned