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Payments Contact Center Specialist (10:00AM - 9:00PM Friday - Monday)

Walmart


Location:
BENTONVILLE, AR
Date:
03/24/2017
Job Code:
852734
Walmart
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Job Details

JobId: 852734
JobTitle: Payments Contact Center Specialist (10:00AM - 9:00PM Friday - Monday)
City: BENTONVILLE
State: AR
Description:

Position Description



  • Completes work assignments and priorities

  • Complies with company policies, procedures, and standards of ethics and integrity

  • Creates ad hoc reports for managers to support the implementation of business solutions

  • Minimizes company financial impact and issues related to eCommerce fraud prevention

  • Processes escalated customer, store, Sam's Club, and internal issues

  • Provides support to customers, including corporate customers, all Walmart stores, SAM's Clubs, and internal request

  • Responds to fraud (for example, providing detail information of when and where the gift cards used, freezing and removing funds from shopping cards)


Minimum Qualifications



  • 1 year experience using basic functionality of computer processing, spreadsheet, and/or data entry software (for example, Word, Excel).


Additional Preferred Qualifications



  • 1 year experience in fraud investigation, payments, web-based research or related field.


Employment Type:

Full Time


Position Type:

Hourly


Shift:

0


Company Summary

Wal-Mart Stores, Inc. (NYSE: WMT) serves customers and members more than 208 million times per week at more than 8,600 retail units under 59 different banners in 15 countries. With fiscal year 2010 sales of $405 billion, Wal-Mart employs more than 2 million associates worldwide.


Req ID:

789315BR



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