Pega Business Architect

  • Location:
    San Jose, California, US
  • Area of Interest
    Professional Services
  • Job Type
  • Technology Interest
  • Job Id
What You'll Do
In this role you'll be using the Pega systems PegaRULES Process Commander (PRPC) as an enterprise class Business Process Management System (BPMS) platform to build new capabilities that enable our business teams to be agile and responsive to our customers. Our goal with this platform will be to achieve lower cost of system ownership and faster delivery of applications. Your efforts will directly drive improved customer experience and streamline internal processes.

Who You'll Work With
The Global Order Management (GOM) team encourages innovating thinking and proactive problem solving. We're responsible for the ordering of hardware replacement of field engineers when a Cisco Customer/Partner has a broken Cisco device. We are committed to delivering differentiated customer-centric solutions and evolving the service order lifecycle. The GOM team is transitioning the ordering of tools onto a new platform called PEGA. This is a prime time to join our team to be at the ground level transforming our business to align with the latest technologies.

Who You Are
*You are a highly skilled an experienced Pega Business Architect. 
*You look to join a high performing team where you'll play a critical role in identifying and fostering continuous improvement and business transformation. 
*You can successfully act as a change agent within the organization. 
*You're up to the challenge of documenting business processes and requirements, identifying improvement opportunities, prototype, design, test, as well as preparing documentation and training material, and implementing Pegasystems PRPC solutions. 
*You have experience working directly with business leadership and subject matter experts
 *You have excellent verbal and written communication skills

Minimum Qualifications
* 4+ years as a Pega Certified Business Architect (CBA) and/or Pega Certified Systems Architect (CSA)
* Complex cross functional Implementation experience with Pegasytems BPMS, including leading Direct Capture of Objectives (DCO) sessions in fortune 100 companies
* Business background and acumen in services, order management and supply chain
* Solid Analytical, Business Process Modeling, and User Design expertise 
* Cost and Benefit analysis experience
* Strong communication and facilitation skills
* Experience working in an agile delivery environment
* Pegasystems Certified Business Architect (CBA) and/or Certified System Architect (CSA) Certification
* BA/BS degree in Business Management, IT, Engineering or equivalent
* 12 years of Business Operations and/or IT experience

* UX Designer expertise
* Data modeling and Oracle database technology experience
* Oracle enterprise business applications suite knowledge
* Broad technology knowledge & experience 
* Practical, hands-on object-oriented programming exposure
* Six Sigma (green or black belt)
* Certified Business Analyst Professional (CBAP)

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.  We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.

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