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PGIM Fixed Income - General Account, Client Management


Newark, NJ
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Job Details

Position Title: PGIM Fixed Income - General Account, Client Management
Job Code: 438778
Job Location: New Jersey-Newark
PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. The company has offices in Newark, New Jersey, London, Tokyo and Singapore. As of June 30, , 2017, the firm has $676 billion of assets under management including $272 billion in institutional assets, $$115 billion in retail assets, and $289 billion in proprietary assets. More than 500 institutional asset owners have entrusted PGIM Fixed Income with their assets.
At PGIM Fixed Income we believe that research-driven security selection is the most consistent strategy for adding value to client portfolios. The firm complements that base strategy with active sector rotation, duration management, and superior trade execution. Risk budgeting is central to this approach. Our extensive size and scale benefits our clients in our ability to have the necessary resources to maintain large and deep research teams, implement world-class risk management systems, establish ourselves as a known entity to both corporate issuers and sell side analysts and add considerable value to our investment process in finding key opportunities for our investors.
What makes PGIM Fixed Income is truly unique because of its exceptional culture that pervades the firm. PGIM Fixed Income puts talent acquisition and succession at the fore front of its business initiatives to ensure firm-wide success.
Role Summary:
The role of the Client Management Group is to act as the liaison between PGIM Fixed Income and our asset management clients. This role will focus on providing the General Account with client support of the highest quality working closely with various levels and groups across the organization. Focusing on the client, accurate and timely communication is key. This role requires the ability to stay abreast of market conditions as well as securities and investment strategies.
Responsibilities -
  • Partner with various areas within the organization (Portfolio Analyst, Compliance, Operations, etc.) to respond to requests regarding the General Account.  Requests may be generated domestically or from Tokyo.
  • Work with GA strategists to ensure GA related deadlines are met on all requests.
  • Maximize use of automation and systems to quickly and accurately complete GA requests.
  • Work with Client Reporting to ensure ad-hoc data requests are completed timely
  • Ensure resources and time are spent on GA requests as appropriate.
  • Manage or support GA projects, working in conjunction with GA strategists, as needed
  • Prepare metrics reports for management as needed by entering all GA related requests into Salesforce.
  • Directly respond to routine GA requests.
  • Assist the Client On-boarding team to project manage new portfolio launches and put in place IMAs/internal sub-delegation agreements.
  • Assist the Client On-boarding team in ensuring all new accounts are under relevant IMA and Legal Files are up to date.
  • Assist the Client On-boarding team in maintaining a list of active GA projects, meeting weekly with GA strategists to review and prioritize.
  • Act as internal owner of International database, troubleshoot and resolve database issues
  • Actively monitor GA accounts for Compliance violations, work with desk/GA strategists/PIMJ/Compliance to resolve as necessary.
  • Receive and respond to credit inquiries submitted through the International Database.
  • Monitor internal Corporate Actions notifications for the Gibraltar/POJ/PGFL accounts, work with the IG and HY desks as necessary on their elections decisions, then communicate them to the appropriate affiliate via the Int’l database.
  • If necessary, assist with resolution of Operational inquiries such as overdrafts, Corporate Actions.

  • Bachelor’s Degree in Business, Finance, or related disciplines
  • Experience in asset management or financial services
  • Strong client service values and ability to work in a fast-paced environment
  • Strong verbal and written communication skills
  • 4 to 6 years working experience in client service or a client facing role
  • Strong attention to detail with the ability to be agile
  • Strong independent project management skills
  • Experience in working with the General Account a plus
  • Excellent Microsoft suite skills (Excel, Word, PowerPoint)
  • International client service experience a plus

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Investment Management
Schedule: Full-time
Apply on the Company Site
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