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Pre-Registration Caller - Phoenix, AZ

UnitedHealth Group


Location:
Phoenix, AZ
Date:
04/19/2018
2018-04-192018-05-18
Job Code:
749043
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Job Details

749043 PreRegistration Caller Phoenix AZ

Pre-Registration Caller - Phoenix, AZ (749043)

Position Description


Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM

Primary Responsibilities:
  • Contact patients and obtain demographic information
  • Discuss liability with patients
  • Attempt to collect payments from the patients
  • You will be required to make 100 - 150 calls a day
  • Other duties as assigned

Required Qualifications:

  • High School Diploma/GED
  • Must be able to work M - F, 40 hours a week, varied shifts between 7:00 am - 7:00 pm
  • 1+ year of Customer Service experience
  • Must be able to utilize Microsoft Office in a professional setting
  • 1+ year of administrative experience in a medical office setting
  • Able to perform basic mathematics for payment calculation

Preferred Qualifications:

  • Ability to read and interpret office forms and insurance cards and understand referrals
  • ICD 9 or 10 and CPT coding experience
  • Bilingual fluency with Spanish and English
  • Electronic Medical Records (EMR) experience
Healthcare isn’t just changing. It’s growing more complex every day: ICD-10 Coding replaces ICD-9; Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities. 
 
Who are we? Optum360. We’re a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. 

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.
 


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

Keywords: Pre-registration, caller, UHG, Optum, AZ, Phoenix, Customer Service, O360AZ

Job Details

  • Contest Number749043
  • Job TitlePre-Registration Caller - Phoenix, AZ
  • Job FamilyHealthcare Delivery
  • Business SegmentOptumInsight

Job Location Information

  • Phoenix, AZ
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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