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Pre-Services Specialist

Universal Health Services


Location:
RICHMOND, VA
Date:
03/24/2017
Job Code:
222679
Universal Health Services
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Job Details





Pre-Services Specialist

Job Code:  222679
Facility: Atlantic Region CBO
Location: RICHMOND, VA US
Region:
Travel Involved: None
Job Type: Full Time
Job Level:  Experienced (Non-Manager)
Minimum Education Required: High School or equivalent 
Skills: Health Care -> Patient Admissions
 
Category: Office/Clerical
FTE: 1.00
Position Summary:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected healthcare management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase healthcare properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.

The Pre-Services Specialist is responsible to take inbound calls and make outbound calls to timely and accurately pre-register scheduled patients in the SMS system. The Pre Registration/Scheduling Specialist will also be responsible for scheduling appointments with the physician, physician's representative or the patient directly into the Sorian scheduling system. This position will also attempt to collect copays and deductibles from patient at the time of Pre Registration.

Essential Job Duties:

1. Perform pre-registration and insurance verification within 24 hours of receipt of notification for both inpatient and outpatient services.
2. Schedules appointments with the physician, physician’s representative or the patient directly into the Sorian scheduling System.
3. Obtains patient demographic information, type of insurance, diagnosis and procedure requested.
4. Gives physician staff and /or patient all prep instructions for procedures and tests.
5. Ensures that every patient or representative has doctor’s order with them at the time of the appointment or that it has been faxed in advance.
6. Contact physician to resolve issues regarding prior authorization or referral forms.
7. Research patient visit history to ensure compliance with medicare 72 hour rule and complete the Medicare secondary Payer Questionnaire.
8. Contact patient in a timely and courteous manner to confirm or obtain missing demographic information in Invision PIDX, quote/collect patient payment and instruct patient on where to present at time of appointment.
9. Perform electronic eligibility confirmation utilizing HDX and calling insurance companies when necessary.
10. Work with facility departments and internal departments of the CBO to investigate and resolve issues associated with patient or insurance company inquiries.
11. Implement and follow system downtime procedures when necessary.
12. Maintain accurate, courteous, efficient communication between the physician/physicians office staff, the patient and /or surgical services staff as indicated.
13. Other duties as assigned.

 
Requirements

The following are the job requirements for the Pre-Services Specialist position:


1. Proficient in Microsoft Office, Outlook and others as required.
2. Experience in Invision, Document Imaging, Sorian, Cerner and ESI is preferred.
3. Ability to type 35 words per minute while assessing patients over the phone is required.
4. High Diploma or GED required.
5. The ability to multi-task, pay attention to detail and manage resources appropriately is essential.
5. Minimum of one year of pre-registration, insurance verification or scheduling experience is preferred.
6. Multi hospital business office experience preferred.

If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background with us by applying on line. UHS offers competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.


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