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Premium Lounge Operations Manager


Location:
South San Francisco, CA
Date:
02/23/2018
2018-02-232018-03-24
Job Code:
69621
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Job Details

Careers Center | Premium Lounge Operations Manager

Premium Lounge Operations Manager

Location US-CA-SOUTH SAN FRANCISCO
System ID
69621
Category
General Management
Relocation Type
No
Employment Status
Full-Time

Unit Description

Sodexo Aviation has an exciting opening for a lounge manager for the new Polaris lounge at San Francisco International Airport.

As 1 of 2 lounge managers, reporting to the lounge GM, you will responsibility for insuring excellent front of house guest services for this first class lounge. We are seeking seasoned hospitality professionals with food service knowledge as well as experience managing Bartenders,  alcohol service, food servers and custodial staff. The members in these private clubs expect & deserve 5 star service.

If you have 5 Star Service passion and experience managing F&B services in an upscale Hospitality venue, we want to hear from you!

Learn more about the new United Polaris lounges:

Position Summary

Provides supervision of two or more core services at a client site to ensure client satisfaction and retention. Implements strategies to meet Client and Company objectives and achieve profitable growth. Ensures high customer satisfaction through developing team members and delivering quality services.

Key Duties
- Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.

- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.

- Assists in the development of new business service(s) for the client and implements the service program(s).

- Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexho safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.

- Manages the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Promotes and supports workplace diversity and inclusion initiatives.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree 

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Apply on the Company Site
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