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Product Lead Director, EAP and Wellbeing for Military and Federal - MN or DC based- telecommuters considered

UnitedHealth Group

Eden Prairie, MN
Job Code:
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Job Details

Product Lead Director, EAP and Wellbeing for Military and Federal - MN or DC based- telecommuters considered(Job Number:708621)

The Product Leader is responsible for the development and operational oversight of EAP and Wellbeing product and solutions for the Federal & Military markets. This includes developing, implementing and overseeing product and service development standards within a highly regulated and specialized customer group. Aligns the organization’s EAP philosophy and product strategy to meet customer needs and drives best-in-class innovation and consistency in the delivery of EAP services. Anticipates department’s future needs in all areas of responsibility and strategies with EAP and Prevention leadership as well as other stakeholders regarding methods, processes and systems to meet ongoing performance standards and demands of business growth. Works in collaboration with Growth, Operations, IT, Marketing, etc., to drive new product development and service innovations that drives improvements in both top-line and bottom - line performance.



Primary Responsibilities:

  • Lead and oversee product management including creation, development, implementation and proactive solutions to trends, customer needs and ongoing issues for large, complex and strategic business opportunities with new and existing customers within a niche Federal / Military market

  • Secondary product accountabilities for B2B strategy and market expansion of existing product portfolio

  • Serve as a representative for product development on solutions building team for bids.  Identify and account for impacts to downstream profitability and resource needs

  • Guide and champion account management for significantly large customer populations and contracts within the Military and Federal market.  Accountable to integrate regulatory requirements into our business operations and product offerings

  • Oversee budget, ROI, including direct and indirect costs, and product line profitability

  • Lead the strategic direction and implementation of this new customer market

  • Build relationships across UHC with key matrix partners and forge agreements for production and synthesis of information and process owners

  • Directly responsible for creating efficiency and eliminating waste from the system

  • Review product performance against expectations and facilitate or influence changes to product portfolio to improve competitive position and optimal product performance

  • Partner with the Growth Office to source, research and analyze the market and understand the Federal / Military market size, segments, prospects and buyers

  • Execute product delivery to ensure alignment with Optum & UHG business units to achieve seamless execution and service delivery

  • Oversee performance metrics, management data and accurate revenue targets within product plan responding to revenue and profit budget variances

Job Product Development & Mgmt
Primary Location US-MN-Eden Prairie
Other Location 
Organization Optum Behav Hlth Public Sector
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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