Product Manager at OpenDNS

  • Location:
    San Francisco, California, US
  • Additional Location(s)
    Vancouver, Canada (YVR)
  • Area of Interest
    Information Technology
  • Job Type
  • Technology Interest
    Cloud and Data Center, Security
  • Job Id
The Business Entity
About OpenDNS, now part of Cisco: OpenDNS is a leading provider of network security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, anytime.

Our approach is twofold; first Umbrella, our cloud-delivered network security service, blocks advanced attacks including malware, botnets, and phishing threats, while our predictive intelligence engine uses machine learning to automate protection against newly-discovered threats before they can reach our customers. Today, we handle more than 80 billion daily Internet requests from 65 million+ users around the world. Our global network has proven reliability and adds no latency. We protect each and every one of our customers' devices globally without any hardware to install or software to maintain.

Who You'll Work With
Working at OpenDNS means being surrounded by passionate, intelligent and creative people that are determined to disrupt the Internet security industry with innovative ideas, world-class research and unrivaled products and services. It's a place where the best ideas are quickly transformed into products, features, campaigns and company-wide practices, so it won't be long before you witness the results of your hard work. But don't just take our word for it. We've seen nearly 100% year-over-year usage growth.

What You'll Do
We're looking for a smart, passionate product manager to play a key role in building the new enterprise edition of our service. As product manager, YOU are CEO of your product and need to enjoy thinking through what it takes to build a world-class product, how to communicate that to engineering, and how to see it through a successful launch. In this position, you will help drive growth by defining the product, features and make sure it is tuned to the market and to our customers.

* Work directly with customers to understand their problems and requirements.
* Identify and present innovative and creative product solutions.
* Conduct market analysis, competitive analysis and product strategy.
* Gather and synthesize requirements to define compelling product.
* Broker and facilitate product decisions cross functionally.
* Balance business and user needs with technical constraints - discover the true requirements underlying feature requests, recommending alternative approaches, and lead and inspire engineering efforts to meet objectives.
* Validate requirements and resulting product with customers to ensure success.
* Structure effective experimentation frameworks for A/B testing feature impact on key metrics and doing cohort analysis.
* Maintain strong understanding of relevant technologies, contribute as a thought leader in the security industry.
* Produce case studies, white papers, presentations, and other materials to help evangelize the product.
* Ultimately, be awesome at understanding what and how to build things people need even if they don't know it yet.

Who You Are
* 2+ years of product management experience at a successful company in the security, infrastructure, networking, endpoint or a related software field.
* Bachelor's degree in computer science or related field, or equivalent experience.
* Ability to work on multiple projects, set priorities and meet deadlines.
* Solid experience with the product development process especially with an iterative methodology such as Agile Scrum.
* Strong communication and collaboration skills.
* Self-starter with high levels of initiative, commitment and energy who can galvanize the team to follow.
* Familiarity with the needs of medium and large enterprise customers.
* You need to be really good at computers and the Internet. Seriously.

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco.

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